Welcome to Support

Key Features
  • Protect your children from harmful information on the Internet, such as drug-related information and violent or indecent images
  • Secure your personal information from identity theft
  • Prevent device from opening fraudulent and other unsafe websites
  • Block websites that transmit malicious software
FAQs - Web Security and Kids Safety for PS4
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What is Trend Micro Web Security Service for PlayStation®4?
What is Trend Micro Kids Safety for PlayStation®4?
What is Trend Micro Web Security for PlayStation®4?
What kinds of websites will Trend Micro Kids Safety for PlayStation®4 block?
How do I start using the service?
How do I make a purchase?
How can I check if the services now protect me?
How do I enable or disable the free trial service?
How do I enable or disable the paid service?
Does a free trial offer everything included in the paid service?
How long does a free trial last?
FAQs - Web Security and Kids Safety for PS3
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What is Trend Micro Web Security Service for PS3™?
What is Trend Micro Kids Safety for PS3™?
What is Trend Micro Web Security for PS3™?
What kinds of websites will Trend Micro Kids Safety for PS3™ block?
What kinds of websites will Trend Micro Web Security for PS3™ block?
How do I start using the service?
How do I make a purchase?
How do I activate the service?
How can I check if the services now protect me?
How do I enable or disable the free trial service?
How do I enable or disable the paid service?
Can I stop using the service without accessing the Trend Micro Web Site?
Does a free trial offer everything included in the paid service?
How long does a free trial last?
Should I create a Trend Micro Account after purchasing the service?
What kind of information must I share to set up a Trend Micro Account?
Can this service protect me when I use the Internet from a personal computer?
If I forget which email address I used, what should I do?
Should I do anything special before loaning out my PS3™, returning it to the store, or sending it back for service?
What can I do with a Trend Micro Account?
What can I do if my PS3™ breaks after I have paid for the service?
How do I change my account information?
Who can help me with any other inquiries?
FAQs - Web Security and Kids Safety for PSP
Expand All
What is Trend Micro Web Security Service for PSP™?
What is Trend Micro Kids Safety for PSP™?
What is Trend Micro Web Security for PSP™?
What kinds of websites will Trend Micro Kids Safety for PSP™ block?
What kinds of websites will Trend Micro Web Security for PSP™ block?
How do I start using the service?
How do I make a purchase?
How do I activate the service?
How can I check if the services now protect me?
How do I enable or disable the free trial service?
How do I enable or disable the paid service?
Can I stop using the service without accessing the Trend Micro Web Site?
Does a free trial offer everything included in the paid service?
How long does a free trial last?
Should I create a Trend Micro Account after purchasing the service?
What kind of information must I share to set up a Trend Micro Account?
Can this service protect me when I use the Internet from a personal computer?
If I forget which email address I used, what should I do?
Should I do anything special before loaning out my PSP™, returning it to the store, or sending it back for service?
What can I do with a Trend Micro Account?
What can I do if my PSP™ breaks after I have paid for the service?
How do I change my account information?
In what languages does Trend Micro offer these services?
Who can help me with any other inquiries?