Welcome to Support

New version available!

Check for new updates via the Apple App Store to get the new version.

Upgrade now!


You can also get Mobile Security for iOS FREE with your Maximum Security or Premium Security license. Learn how

or get the Trial Version here.

Watch how Mobile Security works

Technical Topics

Expand All
My VPN is turned off after I update my Mobile Security. What should I do?
I'm getting "Unable to continue" message when activating Mobile Security. What should I do?
I want to install Mobile Security for iOS. How will I know if my device is supported?
How do I scan my device for viruses and threats?
I lost my phone. Is there a way to remotely set an alarm or locate it from a PC?


Non-Technical Topics

Expand All
What does activation do?
How can I transfer protection from another device to this mobile device?
Can I use the serial number Of my Trend Micro Security program for Mobile Security?
Can I install Mobile Security on Android, iPad or Windows mobile devices?



Product Guide

Learn more about Trend Micro™ Mobile Security for iOS and its features. Get the comprehensive manual now.


Easy Setup

Check if your device meets the following requirements:

Operating System
iOS 9.0 and above
English, Japanese
iPhone X, 8, 8 Plus
iPhone 6s Plus, 7, 7 Plus
iPhone 5s, 6, 6s, 6 Plus
iPad Air, Air 2
iPad Mini 2, Mini 3, Mini 4


Follow these step-by-step instructions to download, install, and activate:


  • Go to App Store, then look for Trend Micro Mobile Security.
  • Open Trend Micro Mobile Security, then tap Install.
  • Tap Open, then follow the steps through the quick tutorial.
  • Accept the license agreement.
  • To activate the full version, tap Settings, then tap Buy/Activate.



or Scan this QR code

Need help with your subscription?




Online store FAQs

Get answers to frequently asked questions regarding online purchases.





Find my Order

Check the status of your orders and online purchases.





Our partner retailers

Find a Trend Micro Security partner store near you.





Trend Micro Account FAQs

Get answers to frequently asked questions about your Trend Micro Account.

New Features and Enhancements

Content Shield

Browse safely by filtering content when surfing the Internet using your preferred browser.

Device Access Status

Know the overall safety status of your iOS device and get tips on how to make it more secure.

Exceptional Features




Block and filter unsafe websites.
Social Network Privacy
Check and fix your Facebook™ and Twitter™ privacy settings.
Lost Device Protection
Locate, lock or wipe a missing mobile device.
Do Not Track
Prevent websites from tracking your browsing activities
Monitor Data Usage
Set a plan to track your data usage.


Help is just a click away.

Our Support Team is ready to help you with your concerns.


Need a hand?

Let Vanessa answer all your Trend Micro Mobile Security-related questions on Facebook Messenger.

Catch her online at these times:

  • North America: Sunday (11:00 AM PST) to Friday (1:00 PM PST)

  • Australia & New Zealand: Monday (5:00 AM AEST) to Saturday (8:00 AM AEST)

  • Europe: Monday (4:00 AM GMT) to Friday (9:00 PM GMT)

or like her on Facebook.