Mobile Security for iOS v6.6 Data Collection Disclosure

  • Solution ID:1119751
  • Last Updated:Jun. 29, 2018 2:04 AM (PST)
  • Applies to:Mobile Security for iOS - 6;
  • Data Collection Disclosure | Mobile Security for iOS | English

This article outlines the following Trend Micro Mobile Security for iOS features that collect data, the data transmitted, and how it can be configured.


Mobile Security for iOS v6.6 includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.

Each of these modules can be disabled as shown below:

 

Content Shield
(Local Firewall)
DESCRIPTION

The Content Shield Website Filter allows Trend Micro Mobile Security for iOS to protect customers’ devices from web-based threats.

DATA COLLECTED

URL

CONSOLE LOCATION

Main Page > Content Shield

CONSOLE SETTINGS
  • Main Page > Content Shield > Turn on Firewall

    Content Shield Filtering ON

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SafeSurfing
DESCRIPTION

The SafeSurfing browser allows Trend Micro Mobile Security for iOS to protect users from web-based threats.

DATA COLLECTED

URL

CONSOLE LOCATION

This feature cannot be disabled.

Please uninstall the application from your device.

CONSOLE SETTINGS

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License Check
DESCRIPTION

Checks that the license is up-to-date

DATA COLLECTED

Locale
Email account IAP information:
- IAP token
- Purchase time
- Activation Key

CONSOLE LOCATION

This feature cannot be disabled.

Please uninstall the application from your device.

CONSOLE SETTINGS

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Log Collection
(Crash report collected by HockeyApp and Fabric)
DESCRIPTION

Product logs are necessary to solve problems reported by our customers.

Manual log collection is only used when the support center requests the logs.

Crash / issue logs (auto-feedback) collects the crash / issue logs in real-time for problems where there may be a timing issue and logs may be difficult to collect manually.

DATA COLLECTED

IP address
This app logs
This app and system crash logs

CONSOLE LOCATION

Main Menu > Settings > Start Collecting Logs

CONSOLE SETTINGS
  1. Manual log collection:
    Main Menu > Settings > Start Collecting Logs

    Start Collecting Logs

  2. Crash / issue logs (auto-feedback): This feature cannot be disabled. Please uninstall the application from your device.

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Data collected by SPN
Integrated modules from third-party service providers:
- Facebook
- AppsFlyer
- Google Firebase
- Google Analytics
- Fabric
DESCRIPTION

Trend Micro collects this data to provide a better service to our customers.

Trend Micro Mobile Security for iOS uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data. The activities includes:
- New feature research
- UX, Features Satisfaction survey
- Promotion
- Product health monitor
- Users behaviors analyze
- Etc.

DATA COLLECTED

Scanned URLs
Malicious URLs
Mac address
Data collected and feedback by SDK

CONSOLE LOCATION

Main Menu > Settings > Help make Mobile Security better

CONSOLE SETTINGS
  • Help make Mobile Security better

    Help make Mobile Security better

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