Mobile Security for Android v9.5 Data Collection Disclosure

  • Solution ID:1119828
  • Last Updated:May. 17, 2018 10:43 PM (PST)
  • Applies to:Mobile Security for Android - 9;
  • Data Collection Disclosure | Mobile Security for Android

This article outlines the following Trend Micro Mobile Security for Android features that collect data, the data transmitted, and the locations on the product console where you can disable the features.


Mobile Security for Android v9.5 includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.

Each of these modules can be disabled as shown below:

Security Scan
DESCRIPTION

Security Scan leverages Trend Micro’s global database of threat-related intelligence to rapidly identify potential threats to protect users’ devices.

DATA COLLECTED

List of installed applications
Package names
Version code
APK size
Hash of signature
Hash of dex file

CONSOLE LOCATION

Main Menu > Security Scan

CONSOLE SETTINGS
  • Main Menu > Security Scan > Real-time Scan

    Enable Real-Time Scan

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SafeSurfing
DESCRIPTION

Disabling SafeSurfing prevents Trend Micro Mobile Security from protecting users’ devices from web-based threats.

DATA COLLECTED

URL

CONSOLE LOCATION

Main Menu > Network Protection > SafeSurfing

CONSOLE SETTINGS
  • Main Menu > Network Protection > SafeSurfing > Turn ON or OFF SafeSurfing

    SafeSurfing - Enable SafeSurfing

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Messenger Protection
DESCRIPTION

Disabling Messenger Protection prevents Trend Micro Mobile Security from protecting users’ devices from web-based threats.

DATA COLLECTED

URL

CONSOLE LOCATION

Main Menu > Messenger Protection

CONSOLE SETTINGS
  • Main Menu > Messenger Protection > Turn ON or OFF Messenger Protection

    Messenger Protection - Enable Messenger Protection

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Parental Controls Website Filter
DESCRIPTION

Disabling Parental Controls Website Filter prevents Trend Micro Mobile Security from protecting users’ devices from web-based threats.

DATA COLLECTED

URL

CONSOLE LOCATION

Main Menu > Parental Control > Website Filter

CONSOLE SETTINGS
  • Main Menu > Parental Control > Website Filter > Turn ON or OFF Website Filter

    Parental Control - Enable Website Filter

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License Check
DESCRIPTION

Checks the status of users’ license.

DATA COLLECTED

Locale
Device model
Device country
Android ID
IAP information:
- IAP token
- Purchase time

CONSOLE LOCATION

This feature cannot be disabled.

Please uninstall the application from your device.

CONSOLE SETTINGS

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Log Collector
DESCRIPTION

Product logs are necessary to solve problems reported by our customers.

This function is used only when the support team requests the logs.

DATA COLLECTED

Device model name
Android OS version
Android SDK version
Package name of Trend Micro Mobile Security
Package version of Trend Micro Mobile Security
Mobile operator name
Service provider name
SIM card status
Whether or not Airplane mode is on
Trend Micro Mobile Security logs

CONSOLE LOCATION

Main Menu > Settings

CONSOLE SETTINGS
  • Main Menu > Settings > Collect logs

    Start Collecting Logs

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Lost Device Protection
DESCRIPTION

Lost Device Protection helps locate a lost device after the user grants permission and enables the feature. Lost Device Protection can also perform a full-disk erase to prevent data theft.

DATA COLLECTED

Location
Locale

CONSOLE LOCATION

Main Menu > Lost Device Protection > Find My Android

CONSOLE SETTINGS
  • Main Menu > Lost Device Protection > Find My Android > Turn ON or OFF Find My Android

    Lost Device Protection

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Secret Snap
DESCRIPTION

Secret Snap takes a photo and emails it to the user when an unauthorized person tries to access their phone.

DATA COLLECTED

Photo

CONSOLE LOCATION

Main Menu > Lost Device Protection > Secret Snap

CONSOLE SETTINGS
  • Main Menu > Lost Device Protection > Secret Snap > Turn ON or OFF Secret Snap

    Secret Snap

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Data collected by SPN
DESCRIPTION

Trend Micro collects this data to provide better service to customers.

DATA COLLECTED

Device profile report to SPN
- Scanned apps
- App risks
- Blocked calls
- Scanned URLs
- Malicious URLs
- Device ID
- Device model
- OS version
- Country
- Language
- Manufacturer
- SIM card
- Memory
- Battery
- CPU
- Device sensor
- Device network
- Network signal strength
- Mac address
- Power consumption
- Android system settings
- Running apps

CONSOLE LOCATION

Main Menu > Settings

CONSOLE SETTINGS
  • Main Menu > Settings > Help make Mobile Security better

    Help make Mobile Security better

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Integrated modules from third-party service providers:
- Facebook
- AppsFlyer
- Google Firebase
- Google Analytics
DESCRIPTION

Trend Micro collects this data to provide better service to customers.

DATA COLLECTED

Data collected and feedback by SDK, including:
- Number of users and sessions
- Session duration
- Operating systems
- Device models
- Geographic location
- First launches
- App opens
- App updates
- In-app purchases

CONSOLE LOCATION

Main Menu > Settings

CONSOLE SETTINGS
  • Main Menu > Settings > Help make Mobile Security better

    Help make Mobile Security better

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