Using the Lost Device Protection feature in Mobile Security for Android

  • Solution ID: 1111862
  • Last Updated: Sep. 20, 2017 6:23 AM (PST)
  • Applies to: Mobile Security for Android - All;
  • Using Lost Device Protection | Mobile Security for Android

This article shows how you to protect your device using the Lost Device Protection feature in Mobile Security.

For the Lost Device Protection feature to work properly, you need to:

  • sign in using your Google account and Trend Micro account. Do not sign out.
  • not deactivate Mobile Security in Device administrators.
  • keep Background data enabled in Accounts & Sync.

Visit Lost Device Protection portal to use the Find My Android, Alert, Remote Lock or Remote Wipe features.

Note: If you do not have Google account on your mobile device, the Lost Device Protection feature is not available.


Features of Lost Device Protection
​Enabling Lost Device Protection
Enabling/Disabling Find My Android
Enable/Disabling SIM Card Lock
Changing mobile device name
Enabling Remote Wipe
Locking your mobile device remotely
Unlocking your mobile device