Welcome to Support


Secure your Home Network

Trend Micro™ Home Network Security provides protection against network intrusions, web threats and identity theft for every device you connect to the internet in your home.

Exceptional Features


Network Defense

Protect your network with Intrusion Prevention System (Virtual Patching).


Extended Device Protection

Web Threat Protection for all your connected devices at home.


Secure Router

Detects if router is using default password for better security.


Internet for Kids

Profile-based parental control policy management for kids' safety.



Watch how these powerful features work:



Setup, Download and Install

Check if your device meets the following requirements:

Mobile Devices
Android OS 5.0 and above, iOS 12.0 and above
Router or access point with an Ethernet/LAN port
Internet Connection




Three (3) easy steps to set up, download, and install:


Set up
Connect your Home Network Security Station to the router.
Install Home Network Security app on your device.
Pair your Home Network Security App with the Station.

To install the bundled Maximum Security, click here.

Using Home Network Security



Protect your Family



Manage your Devices



Other Settings


Adjusting the App Notification Settings
Customize your app notifications.
Blocking a device from connecting to your network
Know how to block a device.
Viewing Reports
View your Device and Profile reports.



Product Guide

Learn more about Trend Micro™ Home Network Security and its features. Get the comprehensive manual now.

Need help with your subscription?




Auto-Renew FAQs

Get answers to frequently asked questions regarding automatic renewal.






Get your own Home Network Security now.





Trend Micro Account FAQs

Get answers to frequently asked questions about your Trend Micro Account.

Basic Troubleshooting Guide

Router Compatibility Search
Know your router's compatiblilty with Home Network Security.

Checking the condition of your Home Network Security Station
Make sure Home Network Security station is working fine.

Third-party app detects your Home Network Security
Third party security app detects Home Network Security is monitoring your network traffic.

LED of your Home Network Security Station has no light
Fix issue with station LED showing no light.

LED of your Home Network Security Station is blinking red
Fix issue with station LED blinking red.

Sending Troubleshooting Logs
Send troubleshooting logs for analysis.

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