Enabling the compatibility mode of your Home Network Security

  • Solution ID:1115759
  • Last Updated:Aug. 16, 2018 2:08 AM (PST)
  • Applies to:Home Network Security - 1.0, 1.1;
  • Enabling Compatibility Mode | Home Network Security

Home Network Security automatically turns on the Compatibility Mode if your home router requires additional configuration to work.

Note: If you are using Port Forwarding on your router, this function might not work properly if compatibility mode is turned ON.


To manually turn on the Compatibility Mode of your Home Network Security, do the following:

  1. Open your Home Network Security app.
  2. Tap the Menu icon.
  3. Tap Settings.
  4. Under NETWORK MANAGEMENT, turn on Compatibility Mode by toggling the switch.