Ways to Contact Support

Ask Our Experts from Support Community


Get help directly from Trend Micro support experts. Get your questions answered and problems solved!

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Chat with a Technical Support Engineer

Speak to live support and get answers to quick inquiries regarding your account, products, and subscriptions.

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Call Standard Support

Directly call support to resolve concerns regarding installation, performance, and malware.

Call Premium Hotline

For Premium Service subscribers, you can call the following hotline:

  • North America

    1-877- ASK-TM-11

  • Australia


    New Zealand


  • Singapore




  • United Kingdom


Call Home Network Security Support

Talk to a Support Engineer. Available 24 x 7.


Australia 1-800-653-607 OPTION 3
New Zealand 0-800-901-537 OPTION 3

Send us an email

Send us your questions or concerns via email. You will hear from us within 24 - 48 hours.

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