Resetting your web browser for performance and website redirection issues

  • Solution ID:1096707
  • Last Updated:Aug. 22, 2019 11:30 PM (PST)
  • Applies to:Antivirus+ Security - 2018;Antivirus+ Security - 2019;Antivirus+ Security - 2020;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;2019;2020;Premium Security - 2018;Premium Security - 2019;Premium Security - 2020;
  • Resetting your Internet browser | Trend Micro Security
Learn how to reset your web browser if you encounter browser performance or website redirection issues.
  • Website redirection issues - This happens because of malware infection. Once infected, your browser will be directed to websites that are infected with other types of malware. 
  • Performance issues - This happens if you don't regularly delete or clear the browser's cache files and browsing history.
Resetting your web browser uninstalls add-ons, deletes browser history, resets homepage and removes all custom settings. 


Before resetting your web browsers, we recommend that you back up your favorites/bookmarks.

To reset your web browser, select your preferred browser below:
For Internet Explorer
For Google Chrome
For Mozilla Firefox
For Microsoft Edge
For Safari