Upgrading Trend Micro Antivirus+ Security to the latest version

  • Solution ID:1058973
  • Last Updated:Jul. 20, 2018 2:45 AM (PST)
  • Applies to:Antivirus+ Security - 2016, 2015, 2017, 2018;
  • Upgrade to the Latest Version | Antivirus+ Security | Trend Micro Security

Get the new features and the latest protection by upgrading your Trend Micro Security software. To be eligible for the free upgrade:

  • You must have an unexpired subscription
  • Your serial number starts with the letter “A”
  • Your computer must meet the system requirements


We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

To upgrade your Trend Micro Antivirus+ Security for Windows, do the following:

Make sure your computer meets the system requirements

To check if your computer meets the system requirements, refer to this Knowledge Base article: System Requirements for Trend Micro Security.

Download the installer

Get your installer here:

  1. Download the installer file to begin the installation.

    Download Installer

  2. Double-click TrendMicro_12.0_EL_Full.exe to run the installer.

    Click Yes when the User Account Control window appears.

  3. Wait for the installer to extract the files needed for the installation.
Restart your computer after performing system check

After extracting, the installer will require you to restart your computer to remove the older version:

  1. Click Yes when asked to remove the old program version.

    Ready to remove old version

  2. Click Restart Now when prompted to restart your computer.

    Restart Required

    After restarting, the installation will resume and will prompt for your serial number.

Type your serial number

Provide your serial number to verify your subscription:

  1. Type your serial number, then click Next.

    Enter serial number


Accept the License Agreement

Trend Micro Antivirus+ Security is subject to the terms and conditions of Trend Micro license agreement:

  1. Read the License Agreement carefully, then click Agree and Install.

    Read the License Agreement

Wait for the installation to finish

Upon agreeing with the License Agreement, Antivirus+ Security will continue with the installation:

  1. Wait for the program to install. This may take a couple of minutes.

    Installing Trend Micro Antivirus+ Security

Activate your protection

Once installation is complete, activate your protection by verifying your Trend Micro Account details:

  1. Click Finish.

    You will see the main console of your Trend Micro Security program.



Click your region below to purchase the Premium Installation Service and have an expert get your Trend Micro Security product up and running.