Welcome to Support

New version released last September 13, 2017

If you have downloaded and installed your program after that date, then you're probably using the latest version. See how to check if you're running the latest version


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Technical Topics

I cannot open my Trend Micro Security after upgrading to MacOS High Sierra (10.13.2).
Can I install Trend Micro Security on my Mac running MacOS High Sierra?
Can I still use Trend Micro Security on my computer running older MacOS?
I am getting "Protection Disabled" message from my Antivirus for Mac after I upgrade to OSx High Sierra. What should I do?
How do I use Folder Shield to protect my important files?
How do I scan my Mac?

 

Non-Technical Topics

Easy Setup

 

Three (3) easy steps to install Antivirus for Mac!

Download
Download your Antivirus for Mac installer here.
Install
Double-click the installer and follow the prompts to install the program.
Activate
Register your computer using your Trend Micro account.

Need help with your subscription?

 

 

Online store FAQs

Get answers to frequently asked questions regarding online purchases.

 


 

 

Find my order

Check the status of your orders and online purchases.

 


 

 

Our partner retailers

Find a Trend Micro Security partner store near you.

 


 

 

Trend Micro Account FAQs

Get answers to frequently asked questions about your Trend Micro Account.

Featured Topics


Say “No” to Ransomware

Learn how Trend Micro™ Antivirus for Mac protects you against ransomware.

 

 


 

Don’t be a victim of Technical Support Scam

Know what you need to know about suspected third party Technical Support Scam.

Report a possible Technical Support Scam. Contact support.

 

 


Virus & Threat Help

 

Free tools

Get free protection from malware and web threats.

 

Best practices

Follow tips and advices to prevent virus infection on your computer.

 

Website Safety Check

Verify if the website you visited is safe.

 

Threat encyclopedia

Get information about threats prevented by Trend Micro.

 

 


Watch how Trend Micro protects you from threats

 

Prevent man-in-the-middle attacks with Trend Micro Security

 

Get Personalized Recommendations to get the most out of your Products & Services.

Sign in here with your Trend Micro Account.

New Feature

Latest Feature: Folder Shield

Prevents ransomware from maliciously encrypting your files.
NOW offers protection for multiple folders.

Complete Protection

Eliminate threats

Scan your computer for viruses and spyware.

 

Stop web threats

Stop ransomware and other threats before they reach your PC.

 

Shield privacy

Socialize safely on Facebook, Twitter, Google+, and LinkedIn.

 

Safeguard kids

Let children explore safely while restricting website access.

 

 


 

Product Guide

Learn more about Trend Micro™ Antivirus for Mac and its features. Get the comprehensive manual now.

 

Watch how these powerful features work:

 

Protect your children from dangerous or inappropriate websites.

Need Additional Help?

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