Upgrading your Trend Micro Security for Mac to the latest version
This article shows how to upgrade your Trend Micro Security for Mac to the latest version.
- Uninstall the current Trend Micro program for Mac
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To uninstall Antivirus for Mac using the Diagnostic Toolkit, do the following:
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Click the button below to download the Diagnostic Toolkit .zip file:
- Double-click the Trend Micro Diagnostic Toolkit.zip to unzip or extract the file.
- Once unzipped, double-click the Trend Micro Diagnostic Toolkit.app to open the file.
- Click Uninstall to proceed.
- Copy the serial number, then tick the box I copied my serial number. Click Uninstall.
- Enter your Mac credentials when asked, then click OK.
- Wait until the uninstallation is complete. Click OK once the message below appears.
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- Make sure your Mac meets the system requirements
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Check the version of Trend Micro Antivirus compatible with your macOS:
Antivirus for Mac 2020- Mac OS X®️ version 10.15 "Catalina" (10.15 or higher)
- Mac OS X®️ version 10.14 "Mojave" (10.14 or higher)
- Mac OS X® version 10.13 "High Sierra" (10.13 or higher)
Antivirus for Mac 2019
- Mac OS X®️ version 10.14 "Mojave" (10.14 or higher)
- Mac OS X® version 10.13 "High Sierra" (10.13 or higher)<
- Mac OS X® version 10.12 "Sierra" (10.12 or higher)<
Antivirus for Mac 2018
- Mac OS X® version 10.13 “High Sierra" (10.13 or higher)
- Mac OS X® version 10.12 “Sierra" (10.12 or higher)
- Mac OS X® version 10.11 “El Capitan" (10.11 or higher)
- Uninstall Conflicting Software
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To check and remove conflicting programs, refer to this Knowledge Base article:
Programs to remove before installing Antivirus for Mac. - Download and install Antivirus for Mac
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Click on the download button below compatible with your Mac computer:
Antivirus for Mac 2020
Antivirus for Mac 2019
Download Installer
Antivirus for Mac 2018For installation instructions, refer to this Knowledge Base article: Installing Antivirus for Mac.
