[TM Advisory] Technical Support Scams posing as Trend Micro Support

  • Solution ID:1122520
  • Last Updated:Apr. 18, 2019 4:34 AM (PST)
  • Applies to:Generic - All;
  • [TM Advisory] Technical Support Scams posing as Trend Micro Support

Trend Micro would like to alert customers and the general public about sophisticated technical support scams targeting our users. These scammers impersonate us online and scam our customers.


Trend Micro is not affiliated in any way with these technical support scam companies. Trend Micro support is free to all our customers. We never cold call or demand money from our customers. To ensure that your transaction is secure, purchase our products through our official site or authorized resellers only.

Use our official technical support options which can be found here: Home and Home Office Support.

For more information about Technical Support Scams, you may read this article: Frequently Asked Questions (FAQ) about Suspected Third Party Technical Support Scams.

For any inquiries or if you were affected by a similar issue, contact us at:

  • Australia: 1300 305 289 (AEDT Monday to Friday, 7 AM - 7 PM)
  • New Zealand: 0800 507 901 (AEDT Monday to Friday, 8 AM - 8 PM)

Download Trend Micro Security - Official Download Link: www.trendmicro.com/downloadme.