Trend Micro Parenting App Data Collection Disclosure

  • Solution ID:1119863
  • Last Updated:Dec. 06, 2018 6:30 AM (PST)
  • Applies to:Generic - All;
  • Data Collection Disclosure | Trend Micro Parenting App

This article outlines the following Trend Micro Parenting App features that collect data, the data transmitted, and how it can be configured.


Trend Micro Parenting App includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.

Each of these modules can be disabled as shown below:

 

Kid’s location
DESCRIPTION

After the parent’s app and kid’s app are paired and the kid’s app grants location service permission, the kid’s app starts to transmit the location to Trend Micro until the kid’s app is removed.

If location service permission is denied, the kid’s location function will work improperly.

DATA COLLECTED

Kid’s device location

CONSOLE LOCATION

Android permission:
- Location permission

iOS permission:
- Location permission

CONSOLE SETTINGS

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Create Kid’s profile
DESCRIPTION

A kid’s nickname is required to create a profile.

The nickname is needed to display the kid’s profile and related data.

DATA COLLECTED

Kid’s nickname

CONSOLE LOCATION  
CONSOLE SETTINGS

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Browsing history
DESCRIPTION

When the kid’s app is installed and paired with the parent’s app, the website browsing history will be transmitted.

Videos watched by using YouTube Viewer on the kid’s app will be logged. The kid’s app also transmits the kid’s location periodically.

Data transmission will stop when the kid’s app is removed.

DATA COLLECTED

On kid’s app:
- Website history
- YouTube watch history (when viewed using kid’s app)
- YouTube Viewer information
- Location

CONSOLE LOCATION

Android permission:
- Accessibility

CONSOLE SETTINGS

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Create account and pairing
DESCRIPTION

After the parent’s app is installed, the app generates a parent’s device ID and transmits it to Trend Micro.

After the kid’s app is installed and paired, the kid’s device ID is generated and transmitted to Trend Micro.

DATA COLLECTED

Parent’s device ID and kid’s device ID (Device ID is generated by the app)

CONSOLE LOCATION  
CONSOLE SETTINGS

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Report issue
DESCRIPTION

The data collected in “Report Issue” helps Trend Micro Tech Support troubleshoot. The data won’t be used for anything other than this purpose.

DATA COLLECTED

OS type
OS version
Android SDK version
App package name
App package version
Parent’s device ID
Kid’s device ID
Device maker
Device model name

CONSOLE LOCATION  
CONSOLE SETTINGS

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Kid’s device usage time
DESCRIPTION

When the kid unlocks his/her mobile device, the kid’s app starts to track the mobile usage time.

The kid’s app reports the usage time back to Trend Micro, so the parent’s app can display the kid’s mobile usage time.

The kid’s app stops this function when the kid’s app is removed.

DATA COLLECTED

Kid’s app transmits the usage time.

CONSOLE LOCATION  
CONSOLE SETTINGS

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Good habit of using mobile phone
DESCRIPTION

This feature is to help parents has visibility of how their child using mobile.

The kid’s app stops transmit the data when kid’s app is removed.

DATA COLLECTED

Kid's app transmits the following data:
- The count of usage time over 30 minutes
- The count of unlock mobile device
- The count of using mobile phone during defined bed time
- The count of using mobile phone in insufficient light
- The count of using mobile phone while walking
- The count of using mobile phone in a bumping vehicle

CONSOLE LOCATION  
CONSOLE SETTINGS

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App limit
DESCRIPTION

This feature is to help parents to set time limit on each app installed on Kid’s device.

The kid’s app stops transmit the data when kid’s app is removed.

DATA COLLECTED

The list of installed app on kid’s mobile phone

CONSOLE LOCATION  
CONSOLE SETTINGS

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You may optionally help improve Trend Micro Parenting app by enabling the following functions to collect system information, product information, and user behaviors inside this app.


Integrated Modules from Third-party Service Providers:
DESCRIPTION

Trend Micro Parenting uses this data to improve product stability, usability, and performance.

Marketing activities are based on this data.

DATA COLLECTED

Data collected and feedback by SDK

Data includes:
- Device model
- OS version
- App version
- Number of users and sessions
- Session duration
- Operating systems
- Device models
- ISP carrier name
- Location
- First launch data
- App launch data
- App updates
- Features use and operations (events and screens)

CONSOLE LOCATION

Settings

CONSOLE SETTINGS
  • First time launch > Privacy and Personal Data Collection Disclosure > I agree to share my anonymized usage data to help improve this app
  • Main page > Settings > Help Improve This App

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