Dr. Safety Data Collection Disclosure

  • Solution ID:1119853
  • Last Updated:Nov. 01, 2018 2:31 AM (PST)
  • Applies to:Mobile Security for Android - 9;
  • Data Collection Disclosure | Dr. Safety

This article outlines the following Trend Micro Dr. Safety features that collect data, the data transmitted, and how it can be configured.


Dr. Safety includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.

Each of these modules can be disabled as shown below:


Security Scan
DESCRIPTION

Security Scan leverages Trend Micro’s global database of threat-related intelligence to rapidly identify potential threats to protect users’ devices.

DATA COLLECTED

List of installed applications
Package names
Version code
APK size
Hash of signature
hash of dex file

CONSOLE LOCATION

Main Menu > Settings > Scan Settings

CONSOLE SETTINGS
  • Main Menu > Settings > Scan Settings > Real-time Scan

    Enable Real-Time Scan

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Safe Surfing
DESCRIPTION

Disabling SafeSurfing prevents Dr.Safety from protecting users’ devices from web-based threats.

DATA COLLECTED

URLs shown on specific browsers

CONSOLE LOCATION

Main Menu > Safe Web Surfing

CONSOLE SETTINGS
  • Main Menu > Safe Web Surfing > Website Protection

    Safe Surfing - Enable Website Protection

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Messenger Protection
DESCRIPTION

Disabling SafeSurfing prevents Dr.Safety from protecting users’ devices from web-based threats.

DATA COLLECTED

URLs shown on chat windows in specific messenger apps

CONSOLE LOCATION

Main Menu > Safe Web Surfing

CONSOLE SETTINGS
  • Main Menu > Safe Web Surfing > Messenger Protection

    Safe Surfing - Enable Messenger Protection

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Parental Controls Website Filter
DESCRIPTION

Disabling Parental Controls Website Filter prevents Dr.Safety from protecting users’ devices from web-based threats.

DATA COLLECTED

URLs shown on browsers

CONSOLE LOCATION

Main Menu > Safe Web Surfing

CONSOLE SETTINGS
  • Main Menu > Safe Web Surfing > Parental Control

    Parental Control

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Caller ID
DESCRIPTION

Caller ID helps users recognize unknown calls to avoid fraud or harassments.

DATA COLLECTED

Phone numbers of incoming and outgoing calls

CONSOLE LOCATION

Main Menu > Call Blocking

CONSOLE SETTINGS
  • Main Menu > Call Blocking > Caller ID

    Caller ID

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Lost Device Protection
DESCRIPTION

Lost Device Protection helps locate a lost device after the user grants permission and enables the feature.

Lost Device Protection can also perform a full-disk erase to prevent data theft.

DATA COLLECTED

Device Location

CONSOLE LOCATION

Main Menu > Lost Device Protection

CONSOLE SETTINGS
  • Main Menu > Lost Device Protection > Find My Phone

    Find My Phone

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Integrated modules from third party service providers:
- Facebook
- Firebase Analytics
- Firebase Crashlytics
- Flurry
- Mopub
- Instabug
DESCRIPTION

Trend Micro collects this data to provide better service to customers.

DATA COLLECTED

Data collected and feedback by SDK, including:
- Number of users and sessions
- Session duration
- Operating systems
- Device models
- Geography
- First launches
- App opens
- App updates
- App page views
- In-app purchases
- App Crashes

CONSOLE LOCATION

To disable this, user needs to uninstall our app.

CONSOLE SETTINGS

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