About Trend Micro Retro Scanning Service

  • Solution ID:1114351
  • Last Updated:Jun. 13, 2016 2:20 AM (PST)
  • Applies to:Maximum Security - 2015, 2016;Premium Security - 2015, Premium Security - 2016;
  • Ala Carte Service | Trend Micro Retro-Scan Service
Trend Micro Retro-Scan Service provides in-depth analysis of the malware infection that occurred on your PC.
  • Priority access to Trend Micro Home User support specialists
  • Virus Removal and a comprehensive report of the virus infection
  • Configure computer to have the optimum settings in preventing malware infection

The New Retro Scanning Service is delivered by Trend Micro Security experts to perform forensics after threat cleanup to give you peace of mind and ensure that you are protected in the future.
This new service is FREE and is offered in the United States, Australia and New Zealand.


When you’re ready, click the button below to view the contact details for your country or region:
  • North America

    1-877- ASK-TM-11

  • Australia


  • New Zealand