Changing the serial number of Antivirus for Mac

  • Solution ID:1061273
  • Last Updated:Sep. 04, 2019 12:18 AM (PST)
  • Applies to:Antivirus for Mac - 2018, 2019, 2020;
  • Changing the serial number | Antivirus for Mac

Learn how to change the serial number of your Antivirus for Mac. You can change the serial number of your Trend Micro security program if you encountered any of the scenarios below:

  • You used a different serial number during the activation of your program
  • You mistyped the serial number during the registration

To change the serial number, do the following:

  1. Open the main console of the Antivirus for Mac.
  2. Click on the expiry date on the main console.

    Antivirus for Mac 9.0 and 10.0
    Click expiry date

    Antivirus for Mac 8.0.
    Click expiry date

  3. Click Change your serial number.

    Change your serial number

  4. Enter your new serial number, then click Done.

    Enter serial number

If the serial number you provided has been registered before, you will see the Protection Activated window. It contains the details of your subscription and its expiration. Click Finish to close the window.