Known issues in Trend Micro Security

  • Solution ID:1059213
  • Last Updated:Sep. 03, 2019 9:06 PM (PST)
  • Applies to:Antivirus+ Security - 2018;2019;2020;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;Maximum Security - 2019;Maximum Security - 2020;Premium Security - 2018;Premium Security - 2019;Premium Security - 2020;
  • Known product issues | Trend Micro Security

This article lists the known issues found in your Trend Micro Security software. These will be monitored and addressed on the next major release. This document will be updated once the dates are final.


Trend Micro Security

Version 16.0 (2020)

  • When opening Gmail in Basic HTML view, Fraud Buster doesn't work.
  • If the scam/malicious mail is forwarded, Fraud Buster cannot detect it.
Trend Micro Security

Version 15.0 (2019)

  • Special characters in Hostname will be filtered by protocols DRSDK used.
  • Accessing Privacy Scanner and Social Network Privacy Scanner also opens the Twitter homepage.

Trend Micro Security

Version 12.0 (2018)

  • Unable to terminate Opera web browser when Mute Mode is enabled.
  • Text in “Preparing to extract…” window are small when installing Trend Micro Security on a Parallel environment.
  • Data Theft Prevention feature fails when using Yahoo! search engine in Microsoft Edge of Windows 10 RS1.
  • Trend Micro Security main console immediately closes after setting up Folder Shield when Razer Synapse is running.
  • Web Threat Protection feature does not work on HTTPS websites after upgrading Operating System.
  • Parental Control feature does not work on Facebook in Internet Explorer version 11 of Windows 8.1
  • Windows Defender Security Center shows “Status Unavailable” under Virus & Threat Protection even when Titanium is enabled after upgrading to Windows 10 RS4 Build.