Finding the serial number of Trend Micro Security

  • Solution ID:1038047
  • Last Updated:Oct. 24, 2019 5:52 AM (PST)
  • Applies to:Antivirus for Mac - 2018;Antivirus for Mac - 2020;Antivirus+ Security - 2018;2019;Internet Security - 2018;Internet Security - 2019;Internet Security - 2020;Maximum Security - 2018;Maximum Security - 2019;Maximum Security - 2020;Premium Security - 2018;Premium Security - 2019;Premium Security - 2020;
  • Where to Find the Serial Number of your Trend Micro Program

This article shows you where to get your Trend Micro Security software's serial number.

If you purchased your Trend Micro Security software from Best Buy, contact Geek Squad.

If you purchased your Trend Micro Security software from other Retail store, contact that retails store first.

If you purchased your Trend Micro Security software from your Internet Service Provider (ISP), contact your Internet Service Provider ISP support team instead.


Find your serial number through your Trend Micro main console

Get your serial number by checking your Subscription Information in the main console. Do the following:

For Windows™ PC
For MacOS®

Find your serial number through your Trend Micro Account

Get your serial number by logging in to your Trend Micro Account. Do the following:

  1. Click here to login. A login account window will appear.
  2. Type your email and password, then click Sign in.

    Trend Micro Account


    The Product Panel window will appear on the right side of your browser showing your serial number and its expiration date.

    Serial Number | Product Panel


Find your serial number through FindMyOrder.com

If you purchased the Trend Micro program from our online store, do the following:

  1. Go to the findmyorder.com website.
  2. Type either of the following on the fields provided, then click Find:
    • Order number and password
    • Email address and the last four digits of the credit card you used to purchase the program

    The serial number is located in the product section

    Serial number on FindMyOrder

    If you just renewed your Trend Micro subscription, the serial number will be the same as what you have used before. Follow the instructions on the From your Trend Micro Account section instead.

 

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