Finding the serial number of Trend Micro Security

If you purchased your Trend Micro Security software from Best Buy or from your Internet Service Provider (ISP), you need to contact Geek Squad or your ISP support team instead.

Login to your Trend Micro Account


Get your serial number by logging in to your Trend Micro Account. Do the following steps:


Click here to login. A login account window will appear.
Type your email and password, then click Sign in.
The Product Panel window will appear on the right side of your browser showing your serial number and its expiration date.

Check through FindMyOrder


If you purchased the Trend Micro program from our online store, do the following:


Go to the website.
Type either of the following on the fields provided, then click Find.
Order number and password
Email address and the last five (5) digits of the credit card you used to purchase the program
The serial number is located in the product section.

From your Trend Micro Main Console

For Windows


Open the main console of your Trend Micro Security software. Do either of the following:
Double-click the Trend Micro icon on your desktop.
Double-click the Trend Micro icon on your system tray.
Click the  icon, then click About the Software.
The About your Software window will appear showing your serial number and its expiration date.




For Mac


Click the Trend Micro icon on the upper right side of the Menu bar.
Click Subscription...
The Subscription Information window will appear with your program information and serial number.