Support

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Do You Need Further Assistance?
 
Get help from Trend Micro support professionals by choosing one of these support options:
 
Search for Solutions
Find answers to the most popular issues and frequently asked questions in our Knowledge Base.
Available for everyone
The Knowledge Base is accessible anytime
Submit a Case Online
Send your inquiry to our support engineers online.
Available for everyone
Online Case Submission is available anytime. We will respond to your inquiry within 48 hours.
Chat
Chat with one of our support engineers.
Available for everyone
Chat support is available during Mondays to Sundays, 8:00 AM to 5:00 PM PST
Call Us
Give our technical support team a call for help.
Available for paid consumer product subscribers only.
Phone Support availability varies with region.