Programs to remove before installing Trend Micro Security

Support
Solution ID Last Updated
1061023 Dec. 17, 2014 5:21 PM (PST)


Product / Version Platform
Titanium AntiVirus + - All;Titanium for Small Business - All;Titanium Internet Security - All;Titanium Internet Security for Dell - All;Titanium Maximum Security - All;Titanium Maximum Security Premium Edition - 2012;Titanium Security for Netbooks - All;Trend Micro Antivirus+ Security - 2015;Trend Micro Internet Security - 2015;Trend Micro Maximum Security - 2015;Trend Micro Premium Security - 2015;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, XP Home, XP Professional, 8.1 32-bit, 8.1 64-bit, Vista 64-bit

Problem Description

This article contains the list of programs that can cause conflict and has to be removed before installing Trend Micro Security software. 

Solution

Note: It is advised to have only one antivirus program. Having different antivirus programs can make your computer more vulnerable to threats and encounter performance issues.
[ Expand All ]

 

List of programs to remove

Trend Micro
  • Trend Micro Titanium (all versions)
  • Trend Micro Anti-Spam Toolbar
  • Trend Micro Anti-Spyware
  • Trend Micro Antivirus (all versions)
  • Trend Micro Browser Guard
  • Trend Micro Firewall Booster
  • Trend Micro HouseCall
  • Trend Micro Internet Security (all versions)
  • Trend Micro Protection
  • Trend Micro RUBotted
  • Trend Micro Safe Surfing Companion
  • Trend Micro Security (all versions)
  • Trend Micro Security for Dell (all versions)
  • Trend Micro TrendProtect Desktop
  • Trend Micro Web Protection Add-On
  • TrendMicro OfficeScan
Kaspersky
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • Kaspersky Anti-Virus
  • Kaspersky Anti-Virus for Workstation
  • Kaspersky Anti-Virus Personal
  • Kaspersky Anti-Virus Personal Pro
  • Kaspersky Internet Security
  • Kaspersky Internet Security 2013
  • Kaspersky Personal Security Suite
  • Kaspersky Pure
  • Kaspersky Security scan
McAfee
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • McAfee AntiSpyware
  • McAfee AntiTheft
  • McAfee AntiVirus Plus
  • McAfee Family Protection
  • McAfee Firewall
  • McAfee Internet Security
  • McAfee Internet Security Suite
  • McAfee Online Backup
  • McAfee PC Protection Plus
  • McAfee Security Scan
  • McAfee Security Scan Plus
  • McAfee SiteAdvisor
  • McAfee Site Advisor Enterprise Plus
  • McAfee Total Protection
  • Mcafee Virus Scan Enterprise
  • McAfee VirusScan
  • McAfee VirusScan Enterprise
  • McAfee VirusScan Home
  • McAfee VirusScan Pro
  • McAfee.com Internet Security Super
  • McAfee.com Personal Firewall Plus
  • McAfee.com SecurityCenter
  • McAfee.com SpyKiller
Symantec (Norton)
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • Norton 360 (all version)
  • Norton Anti Virus Retail Professional
  • Norton AntiBot
  • Norton AntiSpam
  • Norton AntiVirus
  • Norton AntiVirus Professional Edition
  • Norton Confidential (Symantec Corporation)
  • Norton Identify Safe
  • Norton Internet Security
  • Norton Online Family
  • Norton Personal Firewall
  • Norton Safe Web Lite
  • Norton Security Scan
  • Norton Internet Security
  • Symantec AntiVirus
  • Symantec Antivirus Corporate Edition
  • Symantec AntiVirus Win64
  • Symantec Client Security
  • Symantec Client Security
  • Symantec Endpoint Protection
  • Symantec Protection Agent
Iolo - System Mechanics
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • System Mechanic Professional
  • System Mechanic
You can visit this Knowledge Base article for steps on how to remove the program: Uninstalling Iolo - System Mechanics program.
AVG
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • AVG
  • AVG Anti-Malware
  • AVG Anti-Spyware
  • AVG AntiVirus
  • AVG Anti-Virus Free
  • AVG Anti-Virus Pro
  • AVG PC TUNEUP 2013
  • AVG Internet security
Microsoft
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • Microsoft Live One Care
  • Microsoft Live Family Safety
  • Microsoft Security Essentials
Others
Note: If there are issues encountered while uninstalling any of the programs, visit their corresponding support website.
  • 360 Antivirus
  • 360 Safe
  • 360 Security Guard
  • Ad-Aware
  • Ad-Aware Browsing Protection
  • Ad-Aware SE Personal
  • Ad-Aware SE Plus
  • Ad-Aware SE Professional
  • AdSubtract Pro
  • Ad-Aware Total Security
  • Advanced System Protector
  • AhnLab SpyZero
  • AhnLab V3 VirusBlock Internet Security
  • AhnLab V3 VirusBlock Internet Security Platinum
  • Arovax! AntiSpyware
  • AV avast! Free AntiVirus
  • Avast! 8 Antivirus
  • Avast! 8 Internet Security
  • Avast! 8 Premier
  • Avast! Antivirus Home/Professional Edition
  • Avira AntiVir Personal/Premium/Premium Scrutity Suite
  • Avira AntiVir PersonalEdition Classic
  • Avira Free Antivirus 2013
  • Avira Security Suite
  • Beat Trojan
  • BitDefender Antivirus
  • BitDefender Anti-Virus
  • BitDefender Anti-Virus Plus
  • BitDefender Game Safe
  • BitDefender Internet Security
  • Bitdefender Internet Security 2013
  • BitDefender Total Security
  • Bitdefender Total Security 2013
  • BlackICE 3.6
  • Browser Guard
  • BullGuard AntiVirus
  • CA Anti-Spam
  • CA Antispyware
  • CA Anti-Virus
  • CA Internet Security Suite
  • CA Personal Firewall
  • CA Security Suite
  • Check Point VPN-1 SecureClient
  • Clam AntiVirus
  • Comodo
  • Comodo AntiVirus Advanced 2012
  • Comodo Firewall Free
  • Comodo Internet Security
  • Comodo Internet Security Pro
  • Cyber Defender Anti-Spyware
  • Cyber Defender Early Detection Center
  • Cyber Sitter
  • Digiturbo VirusDoctor
  • Dr.Web
  • e-frontier Virus Killer Personal Firewall
  • e-frontier VirusKiller
  • e-frontier VirusKiller Firewall
  • eScan AntiVirus
  • eScan Internet Security
  • eScan Total Security
  • ESET Family Security
  • ESET (NOD32) Antivirus
  • ESET (NOD32) Antivirus System
  • ESET (NOD32) Smart Security
  • eTrust AntiSpyware
  • eTrust Antivirus
  • eTrust EZ Armor
  • eTrust PestPatrol AntiSpyware
  • G Data Antivirus
  • G Data Internet Security
  • G Data Total Protection
  • File Security
  • FileSecurity
  • Final Security
  • Flet's Connection Tool
  • FletsTool
  • Folder Lock
  • Forticlient Host Security
  • F-Secure Anti-Virus
  • F-Secure Client
  • F-Secure Internet Security
  • Intermute AdSubtract PRO
  • IOBit Security 360
  • K7 AntiVirus Plus
  • K7 AntiVirus Premium
  • K7 Ultimate Security
  • K7 Total Security
  • Kerio Personal Firewall
  • Kerio WinRoute Firewall
  • Kingsoft AntiVirus
  • Kingsoft Internet Security
  • Kingsoft PC Doctor
  • KV AntiVirus
  • Malwarebytes Anti-Malware
  • Micropoint
  • Movies Toolbar for Internet Explorer
  • Movies Toolbar for Chrome
  • Movies Toolbar for Firefox
  • Music Toolbar for Internet Explorer
  • Music Toolbar for Chrome
  • Music Toolbar for Firefox
  • NEC Inter Channel v3 Virus Block Internet Security
  • Norman Personal Firewall
  • Norman Security Suite
  • Outpost Firewall Pro
  • Outpost Internet Security Suite
  • Outpost Personal Firewall Free & Pro
  • Panda Anti Virus
  • Panda Antivirus + Firewall
  • Panda Antivirus Pro
  • Panda Cloud AntiVirus
  • Panda Cloud AntiVirus Pro
  • Panda Global Protection
  • Panda Internet Security
  • Panda Internet Security
  • Panda Internet Security 2013
  • Panda PLATINUM Internet Security
  • Panda Titanium Antivirus + Antispyware
  • PC Tools AntiVirus
  • PC Tools AntiVirus for Windows
  • PC Tools™ Internet Security
  • PCGATE Personal
  • Pest Patrol
  • Quick Heal Internet Security
  • Quick Heal Total Security
  • Radial Point
  • Radial Point Service
  • Rapport
  • RAV
  • Rfw
  • Rising AntiVirus
  • RoboForm
  • SG Anti!SPY
  • SkyNet
  • Sophos Anti-virus
  • Source Next
  • Spy Catcher
  • Spy Killer
  • Spy Sweeper
  • Spy Sweeper 5.3 with Anti-Virus
  • SpySubtract Pro
  • Spybot - Search & Destroy
  • SpyHunter
  • Spyware Bluster
  • Spyware Doctor
  • Spyware Hunter
  • SpywareBlaster
  • Super AntiSpyware
  • Sunbelt Personal Firewall
  • Sygate Personal Firewall
  • Sygate Personal Firewall Pro
  • Threat Fire
  • Tiny Firewall
  • Tiny Personal FireWall Pro
  • Total Access Smart Installer
  • TotalAccess Smart Installer
  • Trusteer Rapport
  • V3 VirusBlock InternetSecurity
  • V3 Virus Block
  • Vipre AntiVirus
  • Vipre Internet Security
  • Virus Chaser
  • Virus Doctor
  • Virus Killer
  • Virus Killer Firewall
  • Virus Protector
  • Virus Security
  • Webroot AntiVirus with AntiSpyware
  • Webroot Spy Sweeper
  • Windows Live OneCare Family Safety
  • WinPatrol
  • Yahoo! Assist
  • Yahoo! Companion
  • Yahoo! Toolbar
  • Zone Alarm Anti-Spyware
  • ZoneAlarm Extreme Security
  • ZoneAlarm Internet Security
  • ZoneAlarm Internet Security Suite
  • ZoneAlarm Plus
  • ZoneAlarm Pro
  • ZoneAlarm with Antivirus

 

Steps to remove conflicting programs

Windows XP
  1. Go to Start > Control Panel.
  2. Click Add/Remove Programs.
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.
Windows Vista and 7
  1. Go to Start > Control Panel.
  2. Click Programs > Programs and Features.
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.
Windows 8
  1. Hover your mouse to the bottom left corner of the screen until you see the Start pictogram.
  2. Right-click on the Start pictogram, then click Control Panel.
    Note: You can also access the Control Panel by pressing the WINDOWS + I keys on your keyboard, then click Control Panel on the Charms bar's Settings menu located on the bottom right of the screen.
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.


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