Uninstalling Trend Micro Security for Mac

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Solution ID Last Updated
1061005 Date : 2014/09/16 Time:12:44 PM , (PST)


Product/Version Platform
Titanium Internet Security for Mac - 2013, 2014;Trend Micro Antivirus for Mac - 2015;
Macintosh - Leopard, Lion, Mountain Lion, Snow Leopard, Mavericks

Problem Description

Learn how to uninstall or remove your Trend Micro security program from your Mac computer.

Solution

Click your program version below for the instructions to remove the program:
[ Expand All ]

 

Trend Micro Antivirus for Mac

Using the Uninstaller
  1. Click Go > Application located in the upper-left of the Desktop.
    Applications
  2. Select Trend Micro.
    Trend Micro
  3. Select Uninstall Trend Micro Internet Security.
    Uninstall Trend Micro
  4. Click Uninstall.
    Uninstall
  5. Enter your Mac credential if necessary.
    Password
Using the Diagnostic Toolkit
  1. Click Go > Application located in the upper-left of the Desktop.
    Applications
  2. Select Trend Micro.
    Trend Micro
  3. Select Trend Micro Internet Security Diagnostic Toolkit.
    Diagnostic Toolkit
  4. Click Uninstall.
    Uninstall
  5. Enter your Mac credential if necessary.
    Password
Using the Trend Micro Antivirus for Mac installer(.DMG)
  1. Open the installer file.
    Installer file
  2. Click User Support.
    User Support
  3. Select Trend Micro Internet Security Diagnostic Toolkit.
    Diagnostic Toolkit
  4. Click Uninstall.
    Uninstall
  5. Enter your Mac credential if necessary.
    Password

 

Titanium Internet Security for Mac

Using the Titanium Internet Security for Mac installer
  1. Open the Trend Micro Titanium installer.
    Trend Micro Titanium installer
  2. Open User Support.
    Click User Support
  3. Open Uninstall Trend Micro Titanium.
    User Support
  4. Click Uninstall when a window asking if you really want to uninstall the program appears.
    Click Uninstall
  5. Type your Mac login password.
    Mac password
  6. Wait for the installation to finish then click OK.
Using the Trend Micro Diagnostic Toolkit
  1. Open the Diagnostic Toolkit by doing any of the following:
    • From the Titanium installer
      1. Open the Titanium installer folder and open the User Support folder.
      2. Open Trend Micro Titanium Diagnostic Toolkit.
        User Support
    • From the Applications folder:
      1. Click Go > Applications from the upper left of your desktop.
        Click Go then Applications
      2. Open the Trend Micro folder.
        Applications
      3. Open Trend Micro Titanium Diagnostic Toolkit.
         
  2. Click Uninstall.
  3. Type in your Mac login password then click OK.
  4. Wait for the uninstallation to finish then click OK.
Manually uninstall your Trend Micro program
  1. Right-click Trend Micro Titanium icon in the Notification area.
  2. Click Shut Down Trend Micro Titanium.
  3. Click Go > Applications.
  4. Drag and drop the Trend Micro folder into the Trash.

 

Trend Micro Smart Surfing for Mac

Uninstall using your Trend Micro program
  1. Open the Trend Micro Smart Surfing Setup screen by opening the program's disk image (.DMG) file on your desktop.
    Disk image
  2. Click Uninstall Trend Micro Smart Surfing.
    Uninstall Trend Smart Surfing
  3. Click Uninstall to start removing the program from your computer when the confirmation screen appears.
    Click Uninstall
  4. Type the administrator name and password, then click OK.
    Note: The Administrator password is the one you set when you installed and setup your Mac operating system.
    Type your password
    Wait while the uninstall process starts and the components for your Trend Micro Smart Surfing are unloaded from your Mac.
    Uninstalling in progress
  5. Click OK when a window confirming that the program has been completely uninstalled appears.
Uninstall using the Diagnostic Toolkit
  1. Go to the Applications folder. Do any of the following:
    • Go to Go > Applications.
    • Click the Applications folder on your Dock.
    • Open the Hard Drive, then click the Applications folder.
    • Press the COMMAND + SHIFT + A keys on your keyboard.
  2. Open the Trend Micro folder.
  3. Open the Trend Smart Surfing Diagnostic Toolkit.
    Note: The Trend Smart Surfing Diagnostic Toolkit can also be accessed using Spotlight.
  4. Click the General tab on the Trend Smart Surfing Diagnostic Toolkit.
  5. Click Uninstall to remove the Trend Micro Smart Surfing for Mac application.
    Note: Type your admin password to proceed with the uninstallation when prompted.
Manually uninstall your Trend Micro program
  1. Right-click the Trend Micro Smart Surfing icon on the Notification area.
  2. Click Shut Down Trend Smart Surfing.
  3. Go to the Applications folder. Do any of the following:
    • Go to Go > Applications.
    • Click the Applications folder on your Dock.
    • Open the Hard Drive, then click the Applications folder.
    • Press the COMMAND + SHIFT + A keys on your keyboard.
  4. Drag and Drop the Trend Micro folder into the Trash.


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