"Incompatible Software Found" error message appears while installing Titanium 2013

Support
Solution ID Last Updated
1060891 Date : 2012/09/09 Time:6:09 AM , (PST)


Product/Version Platform
Titanium AntiVirus + - 2013;Titanium Internet Security - 2013;Titanium Maximum Security - 2013;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

You get the following error message while installing your Trend Micro Titanium 2013 program:
Incompatible Software Found
This happens when the Titanium installer detects that there are conflicting third-party security software installed on your computer. Clicking Check Incompatible Software List in the installation window will give you the list of programs that can conflict with your Titanium 2013.

Solution

You need to uninstall any conflicting software installed on your computer before installing your Titanium program. To do this, follow the steps below:
  1. Go to Start > Control Panel.
  2. Double-click either of the following:
    • For Windows XP: Add/Remove Programs
    • For Windows Vista and Windows 7: Programs and Features
  3. Select the program you wish to remove, then click Remove or Uninstall.
  4. Wait for the program to be uninstalled, then restart your computer.
For a list of programs you need to remove, click the manufacturer below:
[ Expand All ]

 

Trend Micro

  •  
Titanium (different version)
  •  
Trend Micro Security (all versions)
  •  
Trend Micro Internet Security (all versions)
  •  
Trend Micro Antivirus (all versions)
  •  
Trend Micro Security for Dell (all versions)
  •  
Trend Micro Browser Guard
  •  
Trend Micro HouseCall
  •  
Trend Micro Firewall Booster
  •  
Trend Micro Protection
  •  
Trend Micro Web Protection Add-On
  •  
TrendMicro OfficeScan
  •  
Trend Micro Anti-Spam Toolbar
  •  
Trend Micro RUBotted
  •  
Trend Micro Anti-Spyware
  •  
Trend Micro TrendProtect Desktop
  •  
Trend Micro Safe Surfing Companion

 

Symantec (Norton)

Note: If you encounter issues while uninstalling your Symantec or Norton product, you can use their Removal Tool or contact them through their support website.
  •  
Norton Safe Web Lite
  •  
Norton Online Family
  •  
Norton AntiBot
  •  
Symantec Endpoint Protection
  •  
Norton Security Scan
  •  
Norton Internet Security
  •  
Symantec Client Security
  •  
Norton 360 versions
  •  
Symantec AntiVirus
  •  
Norton AntiVirus
  •  
Norton Personal Firewall
  •  
Norton AntiVirus Professional Edition
  •  
Symantec Client Security
  •  
Norton Anti Virus Retail Professional
  •  
Symantec AntiVirus Win64
  •  
Symantec Antivirus Corporate Edition
  •  
Norton Confidential (Symantec Corporation)
  •  
Norton AntiSpam

 

McAfee

Note: If you encounter issues while uninstalling your McAfee product, you can use their Removal Tool or contact them through their support website.
  •  
McAfee Security Scan
  •  
McAfee Family Protection
  •  
McAfee VirusScan Enterprise
  •  
McAfee Internet Security
  •  
McAfee Internet Security Suite
  •  
McAfee.com SecurityCenter
  •  
McAfee.com Internet Security Super
  •  
McAfee PC Protection Plus
  •  
McAfee Total Protection
  •  
McAfee VirusScan
  •  
McAfee VirusScan Home
  •  
McAfee VirusScan Pro
  •  
McAfee SiteAdvisor
  •  
Mcafee Virus Scan Enterprise
  •  
McAfee AntiSpyware
  •  
McAfee.com SpyKiller
  •  
McAfee Firewall
  •  
McAfee.com Personal Firewall Plus

 

Kaspersky

Note: If you encounter issues while uninstalling your Kaspersky product, you can use their Removal Tool or contact them through their support website.
  •  
Kaspersky Internet Security
  •  
Kaspersky Anti-Virus
  •  
Kaspersky Personal Security Suite
  •  
Kaspersky Anti-Virus Personal
  •  
Kaspersky Anti-Virus for Workstation
  •  
Kaspersky Anti-Virus Personal Pro
  •  
Kaspersky Pure  

 

Others

Note: If you encounter issues while uninstalling any of these programs, please visit their corresponding support website.
  •  
Yahoo! Companion
  •  
Yahoo! Assist
  •  
Yahoo! Toolbar
  •  
360 Security Guard
  •  
Arovax! AntiSpyware
  •  
Beat Trojan
  •  
Clam AntiVirus
  •  
Microsoft Security Essentials 1.0
  •  
Microsoft Live One Care
  •  
Windows Live OneCare Family Safety
  •  
Panda Antivirus Pro
  •  
Panda Cloud AntiVirus
  •  
Panda Cloud AntiVirus Pro
  •  
Panda Global Protection
  •  
Panda Internet Security
  •  
Panda PLATINUM Internet Security
  •  
Panda Titanium Antivirus + Antispyware
  •  
Panda Internet Security
  •  
Panda Antivirus + Firewall
  •  
Panda Anti Virus
  •  
Malwarebytes Anti-Malware
  •  
Kingsoft Internet Security
  •  
KV AntiVirus
  •  
RAV
  •  
Rfw
  •  
SkyNet
  •  
ZoneAlarm Internet Security Suite
  •  
ZoneAlarm with Antivirus
  •  
Zone Alarm Anti-Spyware
  •  
ZoneAlarm Pro
  •  
ZoneAlarm Plus
  •  
CA Internet Security Suite
  •  
eTrust EZ Armor
  •  
CA Anti-Virus
  •  
eTrust Antivirus
  •  
CA Antispyware
  •  
eTrust PestPatrol AntiSpyware
  •  
CA Anti-Spam
  •  
CA Personal Firewall
  •  
e-frontier VirusKiller Firewall
  •  
e-frontier VirusKiller
  •  
eScan Internet Security
  •  
e-frontier Virus Killer Personal Firewall
  •  
Final Security
  •  
eScan AntiVirus
  •  
F-Secure Internet Security
  •  
Pest Patrol
  •  
File Security
  •  
F-Secure Anti-Virus
  •  
Forticlient Host Security
  •  
K7 Total Security
  •  
Spy Sweeper 5.3 with Anti-Virus
  •  
Folder Lock
  •  
BitDefender Antivirus
  •  
BitDefender Game Safe
  •  
BitDefender Internet Security
  •  
BitDefender Total Security
  •  
BitDefender Anti-Virus Plus
  •  
BitDefender Anti-Virus
  •  
AhnLab V3 VirusBlock Internet Security
  •  
AhnLab V3 VirusBlock Internet Security Platinum
  •  
COMODO Internet Security
  •  
AVG
  •  
AVG AntiVirus
  •  
AVG Anti-Virus Pro
  •  
AVG Anti-Malware
  •  
AVG Internet security
  •  
Avast! Antivirus Home/Professional Edition
  •  
ESET (NOD32) Antivirus
  •  
ESET (NOD32) Antivirus System
  •  
ESET(NOD32) Smart Security
  •  
COMODO
  •  
Virus Chaser
  •  
Dr.Web
  •  
Digiturbo VirusDoctor
  •  
Virus Doctor
  •  
Virus Protector
  •  
Avira AntiVir PersonalEdition Classic
  •  
Avira AntiVir Personal/Premium/Premium Scrutity Suite
  •  
NEC Inter Channel v3 Virus Block Internet Security
  •  
Virus Security
  •  
V3 VirusBlock InternetSecurity
  •  
Sophos Anti-virus
  •  
PC Tools AntiVirus
  •  
PC Tools AntiVirus for Windows
  •  
Spyware Doctor
  •  
Micropoint
  •  
SpyHunter
  •  
SpywareBlaster
  •  
Webroot AntiVirus with AntiSpyware
  •  
Spyware Hunter
  •  
IOBit Security 360
  •  
Intermute AdSubtract PRO
  •  
Webroot Spy Sweeper
  •  
SG Anti!SPY
  •  
Spybot - Search & Destroy
  •  
AVG Anti-Spyware
  •  
Spy Catcher
  •  
Ad-Aware SE Plus
  •  
Ad-Aware SE Personal
  •  
Ad-Aware
  •  
Ad-Aware SE Professional
  •  
Spy Killer
  •  
Spy Sweeper
  •  
AhnLab SpyZero
  •  
PCGATE Personal
  •  
BlackICE 3.6
  •  
Kerio WinRoute Firewall
  •  
Kerio Personal Firewall
  •  
Outpost Firewall Pro
  •  
Outpost Personal Firewall Free & Pro
  •  
Radial Point Service
  •  
Radial Point
  •  
Sygate Personal Firewall
  •  
Rising AntiVirus
  •  
Sygate Personal Firewall Pro
  •  
Tiny Firewall
  •  
Super AntiSpyware
  •  
Total Access Smart Installer
  •  
Tiny Personal FireWall Pro
  •  
Norman Personal Firewall
  •  
Threat Fire
  •  
Cyber Sitter
  •  
Check Point VPN-1 SecureClient
  •  
Cyber Defender Early Detection Center
  •  
Cyber Defender Anti-Spyware
  •  
Flet's Connection Tool
  •  
TotalAccess Smart Installer
  •  
WinPatrol  


Rate this Solution
Did this article help you?

Please provide your comments to help us improve this solution.

 
  *This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
 
 

Connect with us on