Configuring the Exception List of Trend Micro Security 2015

Support
Solution ID Last Updated
1059964 Nov. 19, 2014 9:14 PM (PST)


Product / Version Platform
Trend Micro Antivirus+ Security - 2015;Trend Micro Internet Security - 2015;Trend Micro Maximum Security - 2015;Trend Micro Premium Security - 2015;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

Learn how to add or remove the following to the exception list of your Trend Micro Security software:
  • Files
  • Folders
  • Programs
  • Websites
  • Wireless Connection

Solution

Click on the task that you want to perform below:
[ Expand All ]

 

Add programs or folders

To add/remove programs or folders to the Exception Lists, follow the steps below:
  1. Open the main console of you Trend Micro Security program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
     Settings
  3. Click the Exception Lists tab.
    Exception List
  4. Click Programs/folders, then click Add.
     Add Programs and Folders
  5. Click Browse.
    Browse 
  6. Browse for the folder/program to add, then click Open.
     Choose or program to open
  7. Click OK to close the Add an Item window.
  8. Click Apply, then click OK.

 

Remove programs or folders

  1. Open the main console of you Trend Micro Security program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
     Settings
  3. Click the Exception Lists tab.
    Exception List
  4. Click Programs/folders.
  5. Tick the program or folder you want to remove, then click the Remove button.
    Select program or file to remove
  6. Click Apply, then click OK.

 

Add or Block Websites

  1. Open the main console of you Trend Micro Security program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
     Settings
  3. Click the Exception Lists tab.
    Exception List
  4. Click Website then click Add.
     Website
  5. Type the website you want to be on the exception list and set the response to Trust or Block, then click OK.
    Type website address 
    Note: You can change the Response type of existing websites by clicking on the Edit button.
    Edit
  6. Click Apply, then click OK.

 

Remove Wireless Connection

  1. Open the main console of you Trend Micro Security program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
     Settings
  3. Click the Exception Lists tab, then click Wireless Connection.
    Wireless Connection
  4. Click the Access Point you want to remove and then click Remove.
  5. Click Apply, then click OK.


Rate this Solution
Did this article help you?

Please provide your comments to help us improve this solution.

 
  *This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
 
 

Connect with us on