Adding folders, programs or websites to the Exception List of Titanium

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Solution ID Last Updated
1059964 Date : 2014/07/23 Time:3:23 PM , (PST)


Product/Version Platform
Titanium AntiVirus + - 2011, 2012, 2013;2014;Titanium Internet Security - 2011, Titanium Internet Security - 2012, Titanium Internet Security - 2013;Titanium Internet Security - 2014;Titanium Internet Security for Dell - 2011;Titanium Maximum Security - 2011, Titanium Maximum Security - 2012, Titanium Maximum Security - 2013;Titanium Maximum Security - 2014;Titanium Maximum Security Premium Edition - 2012;Titanium Premium Security - 2013;Titanium Premium Security - 2014;Titanium Smart Surfing for PC - 2011, Titanium Smart Surfing for PC - 2012;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

Learn how to add the following to the exception list of your Trend Micro program:
  • Files
  • Folders
  • Programs
  • Websites

Solution

To add files, folders and websites to the Exception Lists, choose your program version below:
[ Expand All ]

 

Titanium 2013 and 2014

Add Programs or folders
To add programs or folders to the Exception Lists, follow the steps below:
  1. Open the main console of you Titanium program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
     Titanium main console
  3. Click the Exception Lists tab.
    Exception Lists tab
     
  4. Click Programs/folders, then click Add.
     Click Programs/folders
  5. Click Browse.
    Add an item 
  6. Browse for the folder/program to add, then click Open.
     Browse program or folder
  7. Click OK to close the Add an Item window.
  8. Click Apply, then click OK.
Add a website
To add a website to the Exception Lists, follow the steps below:
  1. Open the main console of you Titanium program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
    Click Settings 
  3. Click the Exception Lists tab, then click Websites.
    Select Websites
     
  4. Click Add.
  5. Type the URL in the Add the address (URL) of a website field.
    Add or Edit an Item
     
  6. Under Response, select Block or Trust.
  7. Click OK.
  8. Click Apply, then click OK.

 

Titanium 2012 and 2011

Adding Files and Folders
  1. Open the Trend Micro Titanium main console. Do any of the following:
    • Go to Start > Programs or All Programs > Trend Micro Titanium > Trend Micro Titanium.
    • Double-click the Trend Micro icon on your desktop.
    • Right-click the Trend Micro icon in your system tray, then select Open Main Console.
  2. Click Tools.
    Click Tools
  3. Click Exception List.
    Exception List
  4. Click the category you want to add to the exception list.
    Category
  5. Click Add.
  6. Click Browse to search for the file or the folder that you want to add.
    Browse
  7. Select the file or folder, then click Add to add the item.
Adding websites
  1. Open the Trend Micro Titanium main console. Do any of the following:
    • Go to Start > Programs or All Programs > Trend Micro Titanium > Trend Micro Titanium.
    • Double-click the Trend Micro icon on your desktop.
    • Right-click the Trend Micro icon in your system tray, then select Open Main Console.
  2. Click Tools.
    Click Tools
  3. Click Exception List.
    Exception List
  4. Click the category you want to add to the exception list.
    Category
  5. Click Add.
  6. Type the URL or the link of the website you want to add, then select either of the following:
    • Block
    • Trust
  7. Click OK to add it to the Exception List.
    Add website
  8. Click Apply, then click OK to save changes.


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