“Installation Incomplete... Error code #0, 1006, 0x000” error message appears when installing Titanium

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Solution ID Last Updated
1058898 Dec. 10, 2014 2:13 PM (PST)


Product / Version Platform
Titanium AntiVirus + - 2012, 2013;Titanium for Small Business - 2012;Titanium Internet Security - 2012, Titanium Internet Security - 2013;Titanium Maximum Security - 2012, Titanium Maximum Security - 2013;Titanium Maximum Security Premium Edition - 2012;Titanium Premium Security - 2013;Titanium Smart Surfing for PC - 2012;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

You receive the following error message when you install your Titanium program:
Installation Incomplete
"Installation Incomplete... Error code #0, 1006, 0x000"
This issue happens due to a Registry checking error that can be caused by the lack of permission or being locked by another application.

Solution

[ Expand All ]

 

Step 1: Uninstall the Trend Micro program using the Diagnostic Toolkit

Use the Diagnostic Toolkit to uninstall the remants of your Trend Micro Security software. Check this Knowledge Base article for instructions: Uninstalling the program using Trend Micro Diagnostic Toolkit.

 

Step 2: Remove Trend Micro Remnants

Check this Knowledge Base article to remove the remaining files or folders of your old Trend Micro program: [Hot Fix] Removal Tool for Trend Micro Titanium remnants.

 

Step 3: Run Permission Tool

  1. Click the Download button below to start downloading the Permission Tool, then save it to your desktop.
    Download
  2. Extract the PermissionTool.zip. Check this Knowledge Base article for the steps on how to extract your file: Compressing and extracting a file. Note: If prompted for a password, type: novirus.
  3. Double-click the PermissionTool.exe icon to run it.

 

Step 4: Unblock Trend Micro program installer

  1. Right-click the installer, then select Properties.
  2. Click Unblock.
  3. Click Apply, then click OK.
  4. Right-click the installer, then select Run as administrator to install your Titanium program.

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