Frequently Asked Questions (FAQs) about Trend Micro SafeSync for Business

Support
Solution ID Last Updated
1058448 Date : 2014/03/24 Time:2:42 AM , (PST)


Product/Version Platform
Trend Micro SafeSync for Business - All;
Android - 2.0, 2.1 Eclair, iOS - 4.0+, Macintosh - Leopard, Snow Leopard, TigerWindows - 7 32-bit, Windows - 7 64-bit, Windows - Vista 32-bit, Windows - Vista 64-bit, Windows - XP Home, Windows - XP Professional,

Problem Description

This article discusses popular inquiries regarding Trend Micro SafeSync for Business.

Solution

Click on any of the questions below for the answer:
[ Expand All ]

 

What is Trend Micro SafeSync for Business?

Trend Micro SafeSync for Business is a complete online storage solution that lets you manage, back up, and share all your data files securely, easily, and inexpensively. It redefines online file storage management, allowing you to eliminate on-premise data storage equipment. You can store, synchronize, and secure your files in a single safe place. It allows you to quickly access all your irreplaceable files to share and collaborate in real time via a web browser.

 

What are the key features of Trend Micro SafeSync for Business?

The key features of Trend Micro SafeSync for Business are:
  • Is a simple online file management and backup solution.
  • Automatically backs up in an online location, protected by an industry leader with 20+ years of Internet security expertise.
  • Synchronizes all your devices automatically with your online storage space.
  • Works silently in the background.
  • Provides easy access to your business files online anytime via a web browser.

 

What are the minimum system requirements to install Trend Micro SafeSync for Business?

Refer to this Knowledge Base article for the complete details of the program's minimum requirements: System requirements to install Trend Micro SafeSync for Business.

 

Can you migrate Humyo Workspace to Trend Micro SafeSync for Business?

There is currently no migration path from Humyo Workspace to Trend Micro SafeSync for Business. This should be available soon. Please check regularly for updates.

 

Where and when will Trend Micro SafeSync for Business be available?

Trend Micro SafeSync for Business will be available on the following regions around May 13, 2011: North America, Asia Pacific and United Kingdom. Other regions will follow soon. Visit www.trendmicro.com for more information.

 

On how many computers can you use Trend Micro SafeSync for Business and how much?

Please refer to the table below:
UsersStorage CapacityPrice/Year ($)Price/Year (€)Price/Year (£)
3 - 5 50 GB/user $90.00 € 66.00 £ 56.00
6 - 10 50 GB/user $87.50 € 64,00 £ 54.50
11 - 25 50 GB/user $84.00 € 61.00 £ 52.50
26-50 50 GB/user $80.00 € 57.50 £ 50.00
51-100 50 GB/user $75.00 € 53,50 £ 47.00
Note: Pricing may change without prior notice. Visit www.trendmicro.com for up-to-date price.

 

Where can you get the trial version and how long can you try it?

For the instructions on how to get the 90-day free trial, you can visit this Knowledge Base article: How to set up and activate the trial version of Trend Micro SafeSync for Business as an administrator.

 

After purchasing the full version of Trend Micro SafeSync for Business, how can you get started using it?

 

Can you activate your Trend Micro SafeSync for Business account using your existing Consumer account?

You can not use an existing Trend Micro SafeSync (Consumer version) account with your Trend Micro SafeSync for Business. You need to use a unique email address for each account.
For more information on how to configure or use the different settings, visit the Online Help.


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