Disabling or re-enabling Trend Micro Titanium without uninstalling it

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Solution ID Last Updated
1058376 Date : 2014/04/07 Time:8:58 PM , (PST)


Product/Version Platform
Titanium AntiVirus + - All;Titanium Internet Security - All;Titanium Maximum Security - All;Titanium Premium Security - All;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

This article shows you how to turn on or off your Trend Micro Titanium program. Below are some of the reasons why you may need to temporarily disable it:
  • To analyze issues you encounter on your computer
  • To install a hardware device
  • To verify if Trend Micro Titanium is causing the issue on your computer

Solution

For instructions on how to temporarily turn off and on your Trend Micro Titanium program, click on the task you want to perform:
[ Expand All ]

 

Disabling Trend Micro Titanium

OPTION 1: Turn off Titanium using the Diagnostic Toolkit
  1. Open the Trend Micro Diagnostic Toolkit, do the following:
    1. Click Start > All Programs > Trend Micro Titanium > More Tools and Help.
    2. Click Trend Micro Diagnostic Toolkit.
    3. Click Yes when the User Account Control Window appears.
      User Account Control
  2. In the Diagnostic Toolkit window, click the Uninstall tab and then click the Stop all components button.
    Stop all components
  3. Wait for Trend Micro's System Tray icon (near the clock, bottom right part of the screen) to disappear. Once the icon disappears, Trend Micro Titanium is now disabled.
OPTION 2: Turn off Titanium from the System Tray
  1. Right-click the Trend Micro icon in the System Tray (near the clock, bottom right part of the screen).
  2. Select Exit.
  3. Wait for Trend Micro's System Tray icon (near the clock, bottom right part of the screen) to disappear. Once the icon disappears, Trend Micro Titanium is now disabled.

 

Enabling Trend Micro Titanium

To enable Trend Micro Titanium, follow the steps below:
  1. Open the Trend Micro Diagnostic Toolkit, do the following:
    1. Click Start All Programs > Trend Micro Titanium More Tools and Help.
    2. Click Trend Micro Diagnostic Toolkit.
    3. Click Yes when the User Account Control Window appears.
      User Account Control
  2. In the Diagnostic Toolkit window, click the Uninstall tab and then click Start All Components.
    Start all Components


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