How to check if I have properly installed Trend Micro Smart Surfing for Mac

Support
Solution ID Last Updated
1057798 Date : 2011/07/12 Time:3:16 AM , (PST)


Product/Version Platform
Trend Micro Smart Surfing for Mac - 1.0, 1.5, 1.6;
Macintosh - Leopard, Lion, Snow Leopard, Tiger

Problem Description

This article shows you how to verify if your Trend Micro Smart Surfing for Mac has been properly installed on your computer.

Solution

To do this, please follow the steps below:

 

1.

Look for the Trend Micro Smart Surfing icon at the menu bar.

 

 

 

 

2.

Open the Activity Monitor using the Spotlight option.

 

 

 

 

3.

Check for the following processes if they are present in the Activity Monitor:

 

 

 

·

TmLoginMgr

 

 

 

 

·

Trend Smart Surfing

 

 

 

 

·

Trend Smart Surfing Quick Menu

 

 

 

 

 

 

4.

Open the Trend Micro Smart Surfing main console and make sure there are no errors that appear.

 

 


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