Installing Data Loss Prevention (DLP) Endpoint client using Dtool.exe

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Solution ID Last Updated
1057645 Date : 2014/03/20 Time:2:56 AM , (PST)


Product/Version Platform
Data Loss Prevention Endpoint - 5.5;OfficeScan - 10.6;
Windows - 2000 Advanced Server, 2000 Professional, 2000 Server, 2003 Enterprise Server, 2003 Standard Server Edition, 2008 Enterprise Server, 2008 Standard Server Edition, 7 32-bit, Vista 32-bit, XP Professional

Problem Description

You want to install the DLP Endpoint client using Dtool.exe.

Solution

Before installing the DLP agent, review first the various parameters available during the software setup.
To view the list of supported options, run the dtool.exe without any parameter:
Usage:
dtool.exe [-i [-cpara=value] [-ppwd] [-sb] ] [-u] [-s] [-d] n
[-n] [-v] [-q] [-ffilename] [computer_name]
Parameters:
  • -i: Install
  • -sb: Support safe mode in DLP agent
  • -u: Uninstall
  • -e: Update install, keep original settings and policy
  • -s: Silent reboot, no shutdown message box
  • -dx: Delay rebooting x minutes (maximum to 11:59PM today)
  • -n: No reboot after install/update/uninstall
  • -v: Show dtool version
  • -q: Quiet mode, no messages
  • -fx: Take computer names from file x (One computer name for each line in file x).
  • -efile.cfg: Update, install, keep settings indicated by .cfg file.
  • -cpara=value: Specify parameters when installing (combine with -i).
    Para list:
    link_ip=[x.x.x.x], Server IP Address;
    link_port=[x], Server Port;
    hide_me=[true|false], Hide agent or not
  • -ppwd: Pwd is the protection password when installing or uninstalling.
    The password is 1-20 characters, including [a-z][A-Z][0-9] and [~!@#$^&*()_+-={}[];:,.?.
  • computer_name: This must be the last one in the command, if any.
To install DLP using Dtool.exe:
  1. Copy the DLP directory from any of the following to use it as installation directory:
    • DVD containing the setup package
    • Shared location where the setup package has been copied
    The DLP directory tree contains the following:
    • [dir] DLP
    • [file] -- dtool.exe
    • [file] -- PVUSvc.exe
    • [file] -- uninstaller.exe
    • [file] -- updater.exe
    • [sub-dir] -- system32
  2. Open a command prompt and change the directory to installation directory.
  3. Enter the dtool command from the command prompt. Below are the various tool commands and their descriptions:
    • dtool.exe -i -clink_ip=x.x.x.x
      Install to a local machine and set the server IP x.x.x.x.
    • dtool.exe -i -clink_ip=x.x.x.x. -sb
      Install to a local machine. Set server IP x.x.x.x and enable the safe mode feature.
    • dtool.exe - i XYZ
      Install to a remote machine XYZ.
    • dtool.exe -i -s -d10
      Install silently and reboot the system after 10 minutes.
    • dtool.exe -i -flist.txt
      Load the computer names from the list.txt and install.
    • dtool.ext -i -clink_ip=x.x.x.x -ppwd
      Install to a local machine, set the server IP x.x.x.x, and set the dtool.exe password to pwd. The password will be required to run dtool.exe to uninstall the agent. For example, if the password = 123, then type -p123.
Additional Information:
  • Only the domain administrator can perform remote installation.
  • Only the accounts with administrative privilege can install locally.
  • The File and Printer Sharing must be in the exception list in the Microsoft Windows firewall on the target machine before installing or uninstalling the DLP client remotely.
  • The User Account Control is enabled in Windows Vista by default. The DOS or command prompt must be run as the administrator to install or uninstall locally, whether using Dtool or msi.
  • Reboot the target machines after installation/uninstallation. Failure to do so will put the target machine to an unknown state. If you encounter this, execute this command:
    reboot - uninstall - reboot - install - reboot
If issues occur during the DLP client installation, contact Trend Micro Technical Support.


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