The Auto-Renew feature is enabled on your Shopping Cart page by default. To disable the Auto-Renew, do either of the following:
Note: If your Trend Micro subscription is still up to date, disabling the automatic renewal does not expire your subscription.
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Cancel Auto-Renew after purchasing a Trend Micro program
To cancel the Auto-Renew after purchasing your Trend Micro program, follow the steps below:
- Log in to your Trend Micro Account (My Account).
Your homepage shows which account renews automatically.
- Click Disable Auto-renew.
Note: If you do not see a Disable Auto-renew button under your subscription, that means that the auto-renewal is already disabled.
- Click Disable Now.
When you have successfully canceled Auto-Renew, you should see Renew Now
Cancel Auto-Renew while purchasing a Trend Micro program
To turn off the Auto-renew feature while you are buying a Trend Micro program, follow the steps below:
- Click Auto-Renewal Plan On (details).
- Select No, thanks. I'll renew my license when it expires, then click Update Cart.
The status in your Shopping Cart will be updated.