Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep DiscoveryDeep Discovery InspectorDeep SecurityDeep Security as a ServiceEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor FileArmorMobile Armor KeyArmorMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectSafeSync for EnterpriseScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Hosted Mobile SecurityTrend Micro Mobile SecurityTrend Micro Portable SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerWeb App SecurityWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Worry-Free Business Security (WFBS) 7.0 Service Pack 1 Critical Patch Build 2471 is releasedFrequently Asked Questions (FAQs) about Worry-Free Business Security (WFBS) 7.0 Service Pack (SP) 1Frequently Asked Questions about Worry-Free Business Security (WFBS) 8.0Frequently Asked Questions (FAQs) about Activation Codes (AC), Licenses and Upgrading to Worry-Free Business Security (WFBS)Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3 Solution ID Last Updated 1056810 Date : 2012/02/03 Time:5:38 AM , (PST) Product/Version Platform Worry-Free Business Security Standard/Advanced - 7.0; Macintosh - Leopard, Snow Leopard, Tiger
Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep DiscoveryDeep Discovery InspectorDeep SecurityDeep Security as a ServiceEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor FileArmorMobile Armor KeyArmorMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectSafeSync for EnterpriseScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Hosted Mobile SecurityTrend Micro Mobile SecurityTrend Micro Portable SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerWeb App SecurityWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Worry-Free Business Security (WFBS) 7.0 Service Pack 1 Critical Patch Build 2471 is releasedFrequently Asked Questions (FAQs) about Worry-Free Business Security (WFBS) 7.0 Service Pack (SP) 1Frequently Asked Questions about Worry-Free Business Security (WFBS) 8.0Frequently Asked Questions (FAQs) about Activation Codes (AC), Licenses and Upgrading to Worry-Free Business Security (WFBS)Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3 Solution ID Last Updated 1056810 Date : 2012/02/03 Time:5:38 AM , (PST) Product/Version Platform Worry-Free Business Security Standard/Advanced - 7.0; Macintosh - Leopard, Snow Leopard, Tiger
Problem Description Note: This solution only applies to Worry-Free Business Security Standard/Advanced 7.0 This article shows you how to generate and collect debug information from your Mac computer. Solution Please do the following: 1. Open Trend Micro Debug Manager in OS X. To do this, go to /Library/Application Support/TrendMicro/Tools/Trend Micro Debug Manager.app. 2. Click the lock to make changes. 3. Enter the OS X user name and password. 4. Switch the status to ON. 4. When asked to clear existing data, click No. 5. Reproduce the defect and click Collect Data. The logs will be zipped to your Desktop.
Problem Description Note: This solution only applies to Worry-Free Business Security Standard/Advanced 7.0 This article shows you how to generate and collect debug information from your Mac computer. Solution Please do the following: 1. Open Trend Micro Debug Manager in OS X. To do this, go to /Library/Application Support/TrendMicro/Tools/Trend Micro Debug Manager.app. 2. Click the lock to make changes. 3. Enter the OS X user name and password. 4. Switch the status to ON. 4. When asked to clear existing data, click No. 5. Reproduce the defect and click Collect Data. The logs will be zipped to your Desktop.
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