Error message “Installation Stopped” appears when installing my Trend Micro Titanium 2011 product

Support
Solution ID Last Updated
1056334 Date : 2012/01/25 Time:6:52 AM , (PST)


Product/Version Platform
Titanium AntiVirus + - 2011;Titanium Internet Security - 2011;Titanium Maximum Security - 2011;Titanium Smart Surfing for PC - 2011;
Windows - 7 32-bit, 7 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

When installing your Trend Micro Titanium 2011 program, you receive the following error message:
"Installation Stopped
Your computer does not meet all of the installation requirements, so the installer must stop."
 

Solution

The error message appears because your computer does not meet the system requirements to install your Trend Micro Titanium 2011 product. For help on how to meet these requirements, click the item indicated in the error message:
Note: To avoid receiving the error message, view the complete system requirements and make sure your computer meets them.
Does not meet the Operating System requirement
Trend Micro Titanium 2011 only supports the following operating systems:
  • Windows XP with Service Pack 3 or higher (32-bit only)
  • Windows Vista (32-bit or 64-bit)
  • Windows 7 (32-bit or 64-bit)
For information on how to upgrade your operating system to these version, check the following articles from Microsoft:
Note: For help with upgrading your Windows version, contact Microsoft Support.
No compatible version of Internet Explorer found
You need to update you Internet Explorer to the latest version. After updating, you can still use your other web browsers. This update is necessary to prevent any vulnerabilities from exploiting your computer.
Note: For help and support with Internet Explorer 8, contact Microsoft Support.
Not enough Memory available
To find out how much RAM you have and how to increase it, visit Microsoft's Solution Center page.
Not enough disk space available
You need at least 400 MB of disk space to install your Trend Micro Titanium 2011. Free up more than 400 MB to avoid problems when you run the program later. To do this, delete or move unnecessary files or do either of the following:
Note: For help and support with Disk Cleanup and Disk Defragmenter, contact Microsoft Support.
Not compatible with Windows operating system version (The computer is asking for either a 32-bit or 64-bit version)
To download the 64-bit version of your Titanium 2011 program, click the version you are using below:


Rate this Solution
Did this article help you?

Please provide your comments to help us improve this solution.

 
  *This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
 
 

Connect with us on