Modifying the OfficeScan Quarantine Directory

Solution ID Last Updated
1054924 Nov. 10, 2014 10:56 PM (PST)

Product / Version Platform
OfficeScan - 10.5, 10.6, 11.0;
Windows - 2003 Datacenter Server, 2003 Datacenter Server Edition 64-bit, 2003 Enterprise Server, 2003 Standard Server Edition, 2003 Standard Server Edition 64-bit, 2003 Standard Server Edition 64-bit, 2003 Storage Server, 2003 Web Server Edition, 2008 Enterprise, 2008 Standard, 7 32-bit, Vista 64-bit, XP Professional

Problem Description

By default, the Officescan Server Quarantine directory is C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Virus. If needed, you can change this setting and use a different drive or folder. Learn how to change the path for the Quarantine directory.


To modify the Quarantine directory path:
  1. Go to the C:\Program Files\Trend Micro\OfficeScan\PCCSRV directory of the OfficeScan server.
  2. Open the OFCSCAN.ini file using a text editor.
  3. Under the [INI_SERVER_SECTION], look for the "Quarantine_Folder" parameter and add the new folder location. The value of this parameter is blank by default.
    Quarantine_Folder=(drive/folder location)
    Example: Quarantine_Folder=E:\Quarantined Files
    Note: Make sure that this custom folder location exists and contains the “Read & Write” folder permission for both IUSR and IIS_IUSRS(hostname\IIS_IUSRS) system accounts.
  4. Save and close the OFCSCAN.ini file.
  5. Restart the OfficeScan Master Service.
To validate the changes, open the OfficeScan web console. You can also perform an EICAR malware test to see where the detected file(s) will be saved.

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