Uninstalling Trend Micro Smart Surfing for Mac

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Solution ID Last Updated
1054396 Date : 2013/12/30 Time:11:44 PM , (PST)


Product/Version Platform
Trend Micro Smart Surfing for Mac - 1.5, 1.6;
Macintosh - Leopard, Lion, Mountain Lion, Snow Leopard, Tiger

Problem Description

This article shows you how to uninstall your Trend Micro Smart Surfing for Mac.

Solution

To uninstall your Trend Micro Smart Surfing for Mac, click any of the methods below:
[ Expand All ]

 

Uninstall using your Trend Micro program

  1. Open the Trend Micro Smart Surfing Setup screen by opening the program's disk image (.DMG) file on your desktop.
    Disk image
  2. Click Uninstall Trend Micro Smart Surfing.  
    Uninstall Trend Smart Surfing
  3. Click Uninstall to start removing the program from your computer when the confirmation screen appears. 
    Click Uninstall
  4. Type the administrator name and password, then press ENTER.
    Note: The Administrator password is the one you set when you installed and setup your Mac operating system.  
    Type your password
  5. Wait while the uninstall process starts and the components for your Trend Micro Smart Surfing are unloaded from your Mac.
    Uninstalling in progress
  6. Click OK when a window confirming that the program has been completely uninstalled appears.

 

Uninstall using the Diagnostic Toolkit

  1. Go to the Applications folder. Do any of the following:
    • Go to Go > Applications.
    • Click the Applications folder on your Dock.
    • Open the Hard Drive, then click the Applications folder.
    • Press the COMMAND + SHIFT + A keys on your keyboard.
  2. Open the Trend Micro folder.
  3. Open the Trend Smart Surfing Diagnostic Toolkit.
    Note: The Trend Smart Surfing Diagnostic Toolkit can also be accessed using Spotlight.
  4. Click the General tab on the Trend Smart Surfing Diagnostic Toolkit.
  5. Click Uninstall to remove the Trend Micro Smart Surfing for Mac application.
    Note: Type your admin password to proceed with the uninstallation when prompted.  

 

Manually uninstall your Trend Micro program

  1. Right-click the Trend Micro Smart Surfing icon on the Notification area.
  2. Click Shut Down Trend Smart Surfing.
  3. Go to the Applications folder. Do any of the following:
    • Go to Go > Applications.
    • Click the Applications folder on your Dock.
    • Open the Hard Drive, then click the Applications folder.
    • Press the COMMAND + SHIFT + A keys on your keyboard.
  4. Drag and Drop the Trend Micro folder into the Trash.


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