Changing your Trend Micro Account (MyAccount) password

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Solution ID Last Updated
1038452 Date : 2013/03/11 Time:10:53 PM , (PST)


Product/Version Platform
Titanium AntiVirus + - 2011, 2012;2013;Titanium Internet Security - 2011, Titanium Internet Security - 2012;Titanium Internet Security - 2013;Titanium Internet Security for Dell - 2011;Titanium Maximum Security - 2011, Titanium Maximum Security - 2012;Titanium Maximum Security - 2013;Titanium Smart Surfing for PC - 2011, Titanium Smart Surfing for PC - 2012;Trend Micro AntiVirus plus AntiSpyware - 2009, Trend Micro AntiVirus plus AntiSpyware - 2010;Trend Micro DirectPass - All;Trend Micro Internet Security - 2009, Trend Micro Internet Security - 2010;Trend Micro Internet Security Pro - 2009, Trend Micro Internet Security Pro - 2010;Trend Micro Online Guardian for Families - 1.0;Trend Micro SafeSync - All;Trend Micro Smart Surfing for Mac - 1.0;
iOS - 4.0+, 5.0+, Macintosh - Leopard, Macintosh - Lion, Macintosh - Snow Leopard, Macintosh - Tiger, Windows - 7 32-bit, Windows - 7 64-bit, Windows - Vista 32-bit, Windows - Vista 64-bit, Windows - XP Home

Problem Description

Learn how to change the current password of your Trend Micro Account (MyAccount).

Solution

To change your MyAccount password:
Note: You have to be connected to the Internet to follow the instructions below.
  1. Open the Trend Micro Account (MyAccount) page.
  2. Type your email address and password, and then click Sign In.
    Click Sign In
    Notes:
    • If you forgot the email address used during the registration of your Trend Micro program, click Forgot which address you used before?.
    • If you forgot the password you used for the registration, click Forgot password?.
  3. Click the Account tab.
    Click the Account tab
  4. Type your current password in the Current Password field.
    Type current password
  5. Type your new password in the New Password field.
  6. Retype your password in the Confirm New Password field.
  7. Click Update Profile.
    You will get "Information Updated" after your information has been changed.
    Information Updated
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