Finding the serial number of Trend Micro Security 2015

Solution ID Last Updated
1038047 Nov. 21, 2014 10:24 PM (PST)

Product / Version Platform
Trend Micro Antivirus+ Security - 2015;Trend Micro Internet Security - 2015;Trend Micro Maximum Security - 2015;Trend Micro Premium Security - 2015;
Windows - XP Home, XP Professional, Vista 32-bit, Vista 64-bit, 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, 8.1 32-bit, 8.1 64-bit

Problem Description

This article will show you where to get your Trend Micro Security software's serial number.


To find the serial number of  your Trend Micro Security 2015 software, follow the steps below:
[ Expand All ]


From the program

  1. Open the main console of your Trend Micro Security software. Do either of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray.
  2. Click the human icon, then click About the Software.
    About the Software
    About your Software window will appear showing your serial number and its expiration date.
    Serial Number


From the system tray

  1. Right-click the Trend Micro icon on your system tray.
  2. Click Check subscription.
    Subscription Information window will appear showing your serial number.


From Trend Micro Account

  1. Open Trend Micro Account (My Account)website.
    Trend Micro Account
    Note: If you forgot your password and cannot access your registered email address, you can follow the steps to get your serial number using the Findmyorder website.
  2. Type your email address and password, then click Sign In.
    You will see your serial number under the product name.
    Serial Number
    You will also see the expiry date of your serial number.
    List of Trend Micro programs


From Findmyorder website

  1. Open Findmyorder website.
    Findmyorder website
  2. Type either of the following on the fields provided, then click Find:
    • Order number and password
    • Email address and the last five (5) digits of the credit card you used to purchase the program
    The serial number is located in the product section.
    Serial number
Note: For Invalid Serial Number issue, refer to this Knowledge Base article: "Invalid Serial Number" message appears when activating Trend Micro Security software.

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