Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep DiscoveryDeep Discovery InspectorDeep SecurityDeep Security as a ServiceEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor FileArmorMobile Armor KeyArmorMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectSafeSync for EnterpriseScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Hosted Mobile SecurityTrend Micro Mobile SecurityTrend Micro Portable SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerWeb App SecurityWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Upgrading Client Server Security (CS)/Client Server Messaging Security for SMB (CSM) 3.6 to Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 2Upgrading Client Server Messaging Security for SMB (CSM) 3.5 and 3.6 to Worry-Free Business Security (WFBS) Advanced 5.1End of Support (EOS) for Client Server Security for SMB (CS) and Client Server Messaging Security for SMB (CSM)Using the Move tool to migrate Client Server Messaging Security for SMB (CSM) 3.0 clients to a new server[Hot Fix] B1170 - Unable to configure the scan action for the generic virus type in Client Server Messaging Security for SMB (CSM) 3.6 Solution ID Last Updated 1034972 Date : 2011/05/13 Time:9:55 AM , (PST) Product/Version Platform Client Server Messaging Security for SMB - 3.5; Windows - 2000 Server, 2003 Standard Server Edition
Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep DiscoveryDeep Discovery InspectorDeep SecurityDeep Security as a ServiceEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor FileArmorMobile Armor KeyArmorMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectSafeSync for EnterpriseScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Hosted Mobile SecurityTrend Micro Mobile SecurityTrend Micro Portable SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerWeb App SecurityWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Upgrading Client Server Security (CS)/Client Server Messaging Security for SMB (CSM) 3.6 to Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 2Upgrading Client Server Messaging Security for SMB (CSM) 3.5 and 3.6 to Worry-Free Business Security (WFBS) Advanced 5.1End of Support (EOS) for Client Server Security for SMB (CS) and Client Server Messaging Security for SMB (CSM)Using the Move tool to migrate Client Server Messaging Security for SMB (CSM) 3.0 clients to a new server[Hot Fix] B1170 - Unable to configure the scan action for the generic virus type in Client Server Messaging Security for SMB (CSM) 3.6 Solution ID Last Updated 1034972 Date : 2011/05/13 Time:9:55 AM , (PST) Product/Version Platform Client Server Messaging Security for SMB - 3.5; Windows - 2000 Server, 2003 Standard Server Edition
Problem Description This occurs when the libtmcav.dll file is corrupted and was not loaded properly. This may have been caused by a disk failure or other issues. Important: The products in this solution have reached their End of Life (EOL) and End of Support (EOS). Please upgrade to the latest version of your product: • Worry-Free Business Security Advanced (formerly Client Server Messaging Security for SMB) • Worry-Free Business Security Standard (formerly Client Server Security for SMB) Solution To resolve the issue, replace the corrupted file with a valid copy: 1. Request a copy of the libtmcav.dll file from Trend Micro Technical Support. 2. Extract the file to the Security Server and replace the existing copies in the following locations: ..\Program Files\Trend Micro\Security Server\PCCSRV\pccnt\common ..\Program Files\Trend Micro\Security Server\PCCSRV\pcc95\common 3. Install the Client/Server Security Agent using web or remote install. Related Information: • Installing the Client/Server Security Agent via internal web page • Installing the CSM 3.0 Client/Server Security Agent remotely • Installing the CSM 3.5 Client/Server Security Agent using Remote Install
Problem Description This occurs when the libtmcav.dll file is corrupted and was not loaded properly. This may have been caused by a disk failure or other issues. Important: The products in this solution have reached their End of Life (EOL) and End of Support (EOS). Please upgrade to the latest version of your product: • Worry-Free Business Security Advanced (formerly Client Server Messaging Security for SMB) • Worry-Free Business Security Standard (formerly Client Server Security for SMB) Solution To resolve the issue, replace the corrupted file with a valid copy: 1. Request a copy of the libtmcav.dll file from Trend Micro Technical Support. 2. Extract the file to the Security Server and replace the existing copies in the following locations: ..\Program Files\Trend Micro\Security Server\PCCSRV\pccnt\common ..\Program Files\Trend Micro\Security Server\PCCSRV\pcc95\common 3. Install the Client/Server Security Agent using web or remote install. Related Information: • Installing the Client/Server Security Agent via internal web page • Installing the CSM 3.0 Client/Server Security Agent remotely • Installing the CSM 3.5 Client/Server Security Agent using Remote Install
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