How to uninstall Trend Micro PC-cillin Internet Security 2007

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Solution ID Last Updated
1033129 Jan. 27, 2012 11:15 AM (PST)


Product / Version Platform
PC-cillin Internet Security - 2007;
Windows - XP Home

Problem Description

This article shows you how to remove your Trend Micro PC-cillin Internet Security 2007 completely.

Solution

Please follow the steps below, or watch an audio-video guide, to uninstall your program:

 

Important: You will be asked to restart your computer after the uninstallation. We recommend that you add this page to your favorites or print it out.

 

1.

Close all open programs.

 

 

2.

Download and run the Trend Micro PC-cillin removal tool: Trend Micro Diagnostic Toolkit.

 

 

3.

Click the [E] Uninstall tab.

 

 

4.

Click 1. Uninstall Software.

 

 

5.

Click Uninstall.

 

 

6.

Wait while the tool uninstalls your program. This may take a few minutes.

 

 

7.

Click Yes when you are prompted to restart your computer.

 

 

 

The program should be uninstalled after restarting.

 

 

If the issue persists or you receive error messages when uninstalling your program, try manually removing your program. You can do this by following the steps below:

 

1.

Delete the remnants of your Trend Micro folder:

 

 

 

a.

Go to Start > My Computer > Local Disk (C:) > Program Files.

 

 

 

 

b.

Right-click any Trend Micro folders or files that you can find, then select Delete.

 

 

 

 

c.

Close the window.

 

 

 

2.

Delete the remnants of your Trend Micro registry entries:

 

 

 

 

Important: Editing your computer's registry can cause serious errors on your computer. Always create a backup before making any changes. If you need assistance, you can view the Help file by clicking Help > Help Topics on the Registry Editor window. You can also contact Trend Micro Technical Support.

 

 

 

 

a.

Open the Registry editor by doing the following:

 

 

 

 

 

i.

Go to Start > Run.

 

 

 

 

 

 

ii.

Type "regedit" on the Open field, then press Enter.

 

 

 

 

 

 

 

The Registry Editor window will appear.

 

 

 

 

 

b.

Go to Computer or My Computer > HKEY_LOCAL_MACHINE > SOFTWARE.

 

 

 

 

c.

Right-click the Trend Micro folder, then select Delete.

 

 

 

 

d.

Close the Registry Editor window.

 

 

 

 

e.

Restart your computer.


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