Installing and activating Trend Micro Mobile Security (TMMS) bundled with Titanium

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Solution ID Last Updated
1059198 Date : 2014/07/01 Time:4:52 AM , (PST)


Product/Version Platform
Titanium Maximum Security - 2014;Titanium Maximum Security - 2012, Titanium Maximum Security - 2013;Titanium Premium Security - 2014;Titanium Premium Security - 2013;Trend Micro Mobile Security - 2.6, 3.0, 3.1, 3.5;5.0;Trend Micro Mobile Security for iOS - 1.0;
Android - 2.1+, 2.2 Froyo, 2.3 Gingerbread, 3.x Honeycomb, 4.0 Ice Cream Sandwich, 4.1 Jellybean, 4.2 Jellybean, 4.3 Jellybean, 4.4 KitKat, iOS - 7.0+

Problem Description

This article will guide you to activate and install Trend Micro Mobile Security app bundled with your Titanium Maximum Security program. This can be installed on your Android and iOS devices.

Solution

The purchase of Titanium Maximum Security and Titanium Premium Security program includes the Mobile Security (TMMS) application for your mobile device. For instructions on how to activate and install Trend Micro Mobile Security, click on the product version that you want to install below:
[ Expand All ]

 

Trend Micro Mobile Security (TMMS) for Android

  1. Download and install the Mobile Security app.
    1. Open the Google PlayStore.
    2. Type “Trend Micro Mobile Security” on the Search field.
    3. Tap Trend Micro Mobile Security.
    4. Tap Install > Accept & download. Wait until the installation completes.
  2. Activate your Mobile Security app. You can do any of the following:
    Manually type your Titanium Maximum Security Serial Number
    Note: Make sure you have a copy of your Titanium Maximum Security serial number.
    1. Open Trend Micro Mobile Security app, then tap Buy/Activate from TMMS dashboard.
    2. Tap Use Activation Code, then type your Serial Number. You will see a popup that says "The code you have entered is linked to the following Trend Micro account. Please provide the account password to use your subscription on this mobile device.".
    3. Type your Trend Micro account password, then tap Sign In. Your TMMS should now be activated.

      Note: If you encountered "Unable to Activate... You have reached the maximum number of installations allowed for this serial number...", do the following:
      1. Tap Transfer.
      2. Choose the license that you want to use on your current device.
      3. Tap OK.
    Automatically detect an existing Titanium Maximum Security subscription
    1. Open Trend Micro Mobile Security app, then go to Settings.
    2. Under Account & Subscription, tap Set up account.
    3. Sign in with your Trend Micro account email address and password. You will see a popup that says “Subscription Available. Do you want to use it on this device?”.
    4. Tap Yes. Your TMMS should now be activated.

      Note: If you encountered "Transfer License... You have one or more licenses used on the other mobile devices in your Trend Micro account...", do the following:
      1. Tap Next.
      2. Choose the license that you want to use on your current device.
      3. Tap OK.

 

Trend Micro Mobile Security (iTMMS) for iOS

  1. Download and install the Mobile Security app.
    1. Open the App Store.
    2. Type “Trend Micro Mobile Security” on the Search field.
    3. Tap Free.
    4. Enter your Apple ID password, then tap OK.
    5. Tap Install. Wait until the installation completes.
  2. Activate your Mobile Security app. You can do any of the following:
    Manually type your Titanium Maximum Security Serial Number
    Note: Make sure you have a copy of your Titanium Maximum Security serial number.
    1. Open Trend Micro Mobile Security app, then tap Buy/Activate from TMMS dashboard.
    2. Tap Use Activation Code, then type your Serial Number. You will see a popup that says "The code you have entered is linked to the following Trend Micro account. Please provide the account password to use your subscription on this mobile device.".
    3. Type your Trend Micro account password, then tap Sign In. Your TMMS should now be activated.
    Automatically detect an existing Titanium Maximum Security subscription
    1. Open Trend Micro Mobile Security app, then go to Settings.
    2. Under Account & Subscription, tap Set up account.
    3. Sign in with your Trend Micro account email address and password. You will see a popup that says “Subscription Available. Do you want to use it on this device?”.
    4. Tap Yes. Your TMMS should now be activated.


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