Upgrading Trend Micro Maximum Security to the latest version

Support
Solution ID Last Updated
1059036 Date : 2014/10/17 Time:3:56 AM , (PST)


Product/Version Platform
Titanium Maximum Security - 2011, 2012, 2013;2014;Titanium Premium Edition - 2014, Titanium Premium Edition - 2013;Trend Micro Internet Security Pro - 2008, Trend Micro Internet Security Pro - 2009, Trend Micro Internet Security Pro - 2010;Trend Micro Maximum Security - 2015;Trend Micro Premium Security - 2015;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

Learn how to upgrade your Trend Micro Maximum Security to the latest version. To be eligible for the free upgrade you must:
  • Have an unexpired subscription 
  • Your serial number starts with the letter “X”

Solution

Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.
[ Expand All ]

 

Not sure if your computer meets the system requirements?

Check the table below to know if your computer meets the recommended system requirements to install Trend Micro Security 2015:
 Windows XPWindows VistaWindows 7Windows 8
and 8.1
Operating System Version (32-bit only)
SP3
(32 or 64-bit)
SP2 or higher
(32 or 64-bit)

(32 or 64-bit)

Note: Windows RT is not supported.
 
Processor 350 MHz
(800MHz recommended)
800 MHz
(1GHz recommended)
800 MHz
(1GHz recommended)
 
1GHz
Note: These processors support SSE2 Instruction Set.
Memory 256MB
(512MB recommended)
512MB
(1GB recommended)
1GB
(32-bit)
2GB
(64-bit)
1GB
(32-bit)
2GB
(64-bit)
Free Disk Space 1.3GB (1.5GB recommended)
Note: Trend Micro Titanium can support RAID 0 (Striping) or RAID 1 (Mirroring)
Web Browser Microsoft Internet Explorer 7.0, 8.0, 9.0, 10.0 and 11.0
Mozilla Firefox 26 or latest version
Google Chrome 28 or latest version
Internet Connection Broadband or equivalent high speed connection highly recommended
Display
  • Desktop - 800 x 480 (or above)
  • Windows Store - 1064 x 768 (or above)
  • Snap Apps - 1366 x 768 (or above)
PDF Reader Any

 

I’m ready, show me how to upgrade

For upgrade instructions, follow the steps below:
  1. Download the installer file to begin the installation.
    If you are not sure which file to download, use this full installer package: Full Installer (32 and 64-bit).
  2. Save the installer to your desktop
  3. Double-click the Trend Micro Security installer to run it.
    Run the installer file
  4. Click Yes when the User Account Control window appears.
    Wait for the installer to extract the files needed for installing Trend Micro Maximum Security 2015.
    Unpacking compressed files
  5. Click Yes when asked to remove the old program version.
    Ready to remove old version
  6. Click Restart Now when prompted to restart your computer.
    Restart Now
    After restarting, the installation will resume and will prompt for your serial number.
  7. Type your serial number, then click Next.
    Enter your serial number
  8. Read the Trend Micro End User License Agreement, then click Agree and Install.
    License Agreement
    Wait for the installation to complete.
    Installing
  9. Click Finish.
    You will see the main console of your Trend Micro Security program.

    Installation finished


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