Upgrading Trend Micro Internet Security to the latest version

Solution ID Last Updated
1058977 Date : 2014/09/16 Time:6:04 PM , (PST)

Product/Version Platform
Titanium Internet Security - 2011, 2012, 2013;2014;Trend Micro Internet Security - 2015;Trend Micro Internet Security - 2008, Trend Micro Internet Security - 2009, Trend Micro Internet Security - 2010;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional, 8.1 32-bit, 8.1 64-bit

Problem Description

Learn how to upgrade your Trend Micro Internet Security to the latest version. To be eligible for the free upgrade you must:
  • Have an unexpired subscription 
  • Your serial number starts with the letter “P”
If your Serial Number starts with letter "T", refer to this Knowledge Base article for the solution:Reinstalling the latest version of Trend Micro Titanium program.


Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.
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Not sure if your computer meets the system requirements?

Check the article below to know if your computer meets the recommended system requirements to install Trend Micro Internet Security 2015: System requirements for Trend Micro Internet Security 2015


I’m ready, show me how to upgrade

To install Trend Micro Internet Security 2015, follow the steps below:
  1. Click the Download button below to start the download.
  2. Save the installer to your desktop.
  3. Double-click the Trend Micro Internet Security installer to run it.
    Installer icon
  4. Click Yes when the User Account Control window appears.
    Wait for the installer to extract the files needed for installing Trend Micro Internet Security 2015.
  5. Click Yes when asked to remove the old program version.
    Ready to remove old version
  6. Click Restart Now when prompted to restart your computer.
    Restart Required
    After restarting, the installation will resume and will prompt for your serial number.
  7. Type your serial number, then click Next.
    Enter Serial Number
    Note: If you forgot your Trend Micro Serial Number, check this Knowledge Base article to find your serial Number: Finding your Trend Micro Internet Security's serial number.
  8. Read the License Agreement, then click Agree and Install.
    Read the License Agreement
    Wait for the installation to complete.
    Installing Trend Micro Internet Security
  9. Click Finish.
    You will see the main console of your Trend Micro Internet Security program.

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