Upgrading Trend Micro AntiVirus+ to the latest version

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Solution ID Last Updated
1058973 Date : 2014/09/16 Time:5:58 PM , (PST)


Product/Version Platform
Titanium AntiVirus + - 2011, 2012, 2013;2014;Titanium Smart Surfing for PC - 2011, Titanium Smart Surfing for PC - 2012;Trend Micro AntiVirus plus AntiSpyware - 2008, Trend Micro AntiVirus plus AntiSpyware - 2009, Trend Micro AntiVirus plus AntiSpyware - 2010;Trend Micro Antivirus+ Security - 2015;
Windows - 7 32-bit, 7 64-bit, 8 32-bit, 8 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional, 8.1 32-bit, 8.1 64-bit

Problem Description

Learn how to upgrade your Trend Micro AntiVirus+  to the latest version. To be eligible for the free upgrade you must:
  • Have an unexpired subscription
  • Your serial number starts with the letter “A”

Solution

Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.
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Not sure if your computer meets the system requirements?

Check this Knowledge Base article to know if your computer meets the recommended system requirements to install Trend Micro Security 2015: System Requirements for Trend Micro Security.

 

I'm ready, show me how to upgrade

For steps on how to install Trend Micro AntiVirus+ Security 2015, follow the steps below:
  1. Click the Download button below to start downloading the installer:
    Download
  2. Save the installer to your desktop.
  3. Double-click TTi_8.0_EL_Full.exe to run it.
    Installer icon
  4. Click Yes when the User Account Control window appears. Wait for the installer to extract the files needed for the installation.
  5. Click Yes when asked to remove the old program from the computer.
    Ready to remove old program
  6. Click Restart Now when prompted to restart your computer.
    Restart required
    After restarting, the installation will resume and will prompt for your serial number.
    Checking your computer
  7. Type your serial number, then click Next.
    Enter serial number
    Note: If you get the error message "Invalid Serial Number", check this Knowledge Base article for steps on how to resolve it: “Invalid Serial Number” error message appears when registering Trend Micro program.
  8. Read and the License Agreement, then click Agree and Install.
    License Agreement
    Wait for the installation to complete.
    Installation in progress
  9. Click Finish.
    You will see the main console of your Trend Micro Security program.
    Main console


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