Email Reputation Services (ERS) Hosted

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Email Reputation Services (ERS) Hosted


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Administration and Configuration

Product Inquiry

Hot Issues

	What will ERS Hosted do to incoming emails when the mail server is down?
	Enabling your Mail Transfer Agent (MTA) or firewall to accept mails only from the ERS Hosted IP ranges
	Cannot find an email in the Mail Tracking logs
	Redirecting emails to the ERS Hosted servers
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Administration and Configuration

	Advantages of multiple MX record configurations in ERS Hosted
	"Blocked by ERS - Temporary" shows up in the web console
	Using NSLOOKUP to see your MX records
	How to add an additional domain to be managed by ERS Hosted
	How to use the Approved Senders feature
	Email sender gets a bounced mail with the message Sender ID (PRA) Not Permitted
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Product Inquiry

	Will changing the MX records to point to ERS Hosted result to lost emails?
	What is the use of the Unresolved Traffic tab in the Mail Tracking page?
	Can emails that were blocked or rejected by ERS Hosted be resent?
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