Client Server Security for SMB

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Client Server Security for SMB (CS) 3.5 / 3.6

Please choose a category:

Installation and Uninstallation

Administration and Configuration

Activation Code

Product Inquiry

Product Downloads

Hot Issues

	The Management Console shows incorrect product license information
	System resource utilization issues in CS and CSM 3.5/3.6
	High CPU usage on the Security Server
	Moving Client/Server Security Agents to a new Security Server
	"Administrator account does not have administrative rights" shows up when deploying Client/Server Security Agent using Remote Install
	Can cookies detected as spyware / grayware be excluded from scanning?
	The Security Server cannot download new pattern files and scan engine updates
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Installation and Uninstallation

	Manually removing the Client/Server Security Agent
	Manually uninstalling the Client/Server Security Agent from a computer running Windows Vista
	Manually uninstalling the Security Server and the Client/Server Security Agent
	Removing computers from the Security Dashboard
	Installing the Client/Server Security Agent using Remote Install
	Installing the Client/Server Security Agent via internal web page
	Installing the Client/Server Security Agent using the Trend Micro Vulnerability Scanner
	Using Client Packager to install Client/Server Security Agents
	Installing the Client/Server Security Agent using Login Script Setup
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Upgrade

	Frequently Asked Questions when upgrading to version 3.5 / 3.6
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Administration and Configuration

	'You are not authorized to view this page' shows up when accessing the Security Dashboard
	Cannot open the Security Dashboard or access its tabs
	'Network Access Message: The page cannot be displayed. Error Code: 502 Proxy Error' shows up when opening the Security Dashboard
	Set roaming mode to ON for Client/Server Security Agents
	Creating a client package for a stand-alone client
	Troubleshooting Guide: Client/Server Security Agent appears offline or disconnected
	'Administrator account does not have administrative rights' shows up when deploying Client/Server Security Agent using Remote Install
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Activation Code

	Finding the Activation Code for antivirus components without using the Security Dashboard
	Frequently Asked Questions when upgrading to version 3.5 / 3.6
	Other Activation Code concerns: Contact the retailer or reseller where you purchased CS
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Product Inquiry

	Does CS 3.5 support Windows Vista?
	Logs to collect for installation issues
	Where can I download the latest CS version and what are the system requirements?
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Product Downloads

	Product Updates
	Patches
	Service Packs
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