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Issues resolved by Worry-Free Business Security (WFBS) 7.0 Critical Patch Build 1357

Solution IDLast Updated
1057081Date : 2012/02/2 Time: 10:51 PM (PST)


Product/VersionPlatform
Worry-Free Business Security Standard/Advanced - 7.0
Windows - 2003 Enterprise Server, 2003 Standard Server Edition, 2008 Enterprise Server, 2008 Essential Business Server, 2008 Small Business Server, 2008 Standard Server Edition, 2008 Web Server Edition, XP Professional

Problem Description

This article allows you to download the Worry-Free Business Security 7.0 Critical Patch Build 1357. It resolves the following issues:

 

·

Users may get ESENT event ID 490 in the Application Event Log after the Security Agent is installed.

 

 

·

Performance issues may occur when saving Microsoft Office files on a 64-bit server shared network drive. This often happens when saving excel files.

 

 

·

The WFBS 7.0 server may slow down the performance of some servers after a few weeks.


Note: This solution addresses issues like Excel file freeze, trouble saving Excel file, and cannot save Excel file.
 

Solution

Important: This critical patch has been merge with WFBS 7.0 Critical Patch Build 1370. Refer to this article for more information: WFBS 7.0 issues that will be resolved by Critical Patch Build 1370.
 
 

To resolve these issues, please install Worry-Free Business Security 7.0 Critical Patch Build 1357.

 

Note: Critical Patch Build 1357 includes fix 1347. For more information, check the readme.

 

After applying the critical patch, the following happen:

 

·

The ESENT event ID 490 will no longer occur. ESENT will be able to open the catroot database files as normal.

 

 

·

Performance becomes normal when saving files on 64-bit server shared network drives.

 

 

·

The WFBS Server releases unused resources to enhance system performance.

 

 

The solution list above will be included in the next major WFBS 7 release package.

 

If you need technical assistance, contact Trend Micro Technical Support.

 


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