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Upgrading Client Server Security (CS)/Client Server Messaging Security for SMB (CSM) 3.6 to Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 2

Solution IDLast Updated
1053898Date : 2012/03/5 Time: 12:06 AM (PST)


Product/VersionPlatform
Client Server Messaging Security for SMB - 3.6; Worry-Free Business Security Advanced - 6.0
Windows - 2000 Professional, 2000 Small Business Server, 2003 Home Server, 2003 Small Business Server, 2003 Standard Server Edition, 2008 Essential Business Server, 2008 Small Business Server, 7 32-bit, Vista 32-bit, XP Professional

Problem Description

You want to upgrade CSM 3.6 to WFBS 6.0 SP2.

Notes: 
 If you want to view this procedure via video streaming, click on this link: Upgrade Walkthrough.
• If you want to download the video for this, refer to this solution: Where can you download the videos for WFBS 6.0?

Solution

Please do the following:


1. Back up the Security Server database. Refer to this solution: Important files to back up before upgrading to WFBS 6.0.

    Note: All files are automatically backed up in C:\trend_backup when upgrading to WFBS 6.0 SP2.


2. Delete all log files by doing the following:


        a. Log on to the CSM console.

        b. Go to Reports > Maintenance > Manual Log Deletion.

        c. Under Log Type section, enter "0" on the Delete logs older than field and then click Delete.

        d. Repeat Step 2c for all Log Types.


3. Do one of the following:


        • Insert the installation CD on a disk drive.

        • Download the installer file from the Trend Micro Update Center.
 
                 •      WFBS Standard 6.0 SP2
                 •      WFBS Advanced 6.0 SP2


4. Double-click the WFBS installer file. The InstallShield Wizard window appears.


5. Click Next. The License Agreement window appears.


6. Select I accept the terms in the license agreement.


7. Click Next. The Setup Status window appears.


    The setup detects that you have an older version of the product.


8. Click Next. The Security Server will be upgraded.


    The Upgrade Messaging Security Agent window appears if you are upgrading WFBS Advance. For WBFS Standard, click Finish to complete the installation.

9. Enter the required Exchange server information.


10. Wait for the Messaging Security Agent upgrade process to complete. This may take a few minutes.


11. When the upgrade is finished, select if you will view the readme file or open the WFBS Advanced console.


12. Click Finish.

Note: The Security Agents will automatically upgrade to this version.



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