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I get the “Recovery Notification” or "Problems found in the latest security update" message after updating my Trend Micro product

Solution IDLast Updated
1035647Date : 2011/05/11 Time: 9:16 PM (PST)


Product/VersionPlatform
Trend Micro AntiVirus plus AntiSpyware - 2008, 2009; Trend Micro Internet Security - 2008, 2009; Trend Micro Internet Security for Dell - 16.6; Trend Micro Internet Security Pro - 2008, 2009
Windows - 7 32-bit, 7 64-bit, Vista 32-bit, XP Home, XP Professional, Vista 64-bit

Problem Description

I get a Recovery Notification or Problems in the latest security update message after updating my Trend Micro product. What does this message mean and why does it appear?

Solution

You receive the error message when your computer becomes unstable and either shuts down or restarts abnormally after downloading an update.

 

The software corrects the problem by using the Revert feature. This allows your program to return to the most recent settings used before the issue occurred. You are not required to do anything as this is done automatically.

 

For better performance, install the latest version of your program. Click your current program below for instructions:

 

·

Trend Micro Internet Security Pro

 

 

·

Trend Micro Internet Security

 

 

·

Trend Micro Internet Security 16.6 for Dell (new build)

 

 

Note: All programs can be installed on Windows 7.


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