Renewals & Registration


Assistance for Sales & Renewals

Support topics such as renewals, licensing questions, purchasing, registration and billing. For technical issues, please visit technical support.

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How do I register my product?


What if I encounter errors accessing the registration site?


What & where is the Registration Key (RK)?


What & where is the Activation Code (AC)?


Can I change my login ID after registration?


What should I do if I forgot my password or login ID?


What should I do if my Activation Code is lost, stolen or forgotten?


Do Activation Codes expire?


Will I be notified before my maintenance expires?


What is a trial version Registration Key?


How can I extend the evaluation period?

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Control Manager 5.5


Deep Security


Hosted Email Security


InterScan Messaging Security Suite 7.1 for Windows


InterScan Web Security Suite 3.1 for Windows


OfficeScan 10.5


ScanMail for Exchange 10


ServerProtect 5.8


Worry-Free Business Security Services


Worry-Free Business Security Standard/Advanced 7.0

Keep Your Company Protected from Internet Threats

A Renewal is an extension of your existing maintenance contract for a period of 12 months or longer. The purchase of a Renewal is an entitlement to:


  • Product updates
  • Content security updates and/or service updates
  • Web or e-mail based technical support from Trend Micro or an authorised reseller


Renewing ensures protection against new malware, breaches, and other security risks. To renew your product or for further renewal information, select your location below:



Alternatively you can contact your reseller or visit our Partner Locator.

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