Trend Micro Security for Microsoft Edge Data Collection Notice

  • Solution ID:1121570
  • Last Updated:Dec. 04, 2019 12:24 AM (PST)
  • Applies to:Trend Micro Security for Microsoft Edge - 1;
  • Trend Micro Security for Microsoft Edge Data Collection Disclosure

This article outlines the following Trend Micro Security for Microsoft Edge features that collect data, the data transmitted, and how it can be configured.


Default Collection

Trend Micro Security automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.


License Management
DESCRIPTION

License Management uses collected data to identify customers' accounts for support service purposes.

DATA COLLECTED

Email address
Password
First name
Last name

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the program from your device.

Only applies to new customers with full licenses that choose to create a Trend Micro Account using the product during installation.

CONSOLE SETTINGS

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Installation
DESCRIPTION

The data is used to properly identify your computer and network environment in order to provide better support.

DATA COLLECTED

IP address
MAC address
Gateway BSSID
Gateway MAC address
Computer name

CONSOLE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please do not install the program on your device.

CONSOLE SETTINGS

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Configurable Features

Trend Micro Security includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.


Web Threat Protection
DESCRIPTION

The data collected is used to enhance detection rate and reduce false alarms.

DATA COLLECTED

Website URL

CONSOLE LOCATION
  • Trend Micro Security console settings
  • Edge Extension settings
CONSOLE SETTINGS

This feature can be disabled in 3 different ways:

  • Trend Micro Security console settings

    Trend Micro Security Extension Icon > Web Threat Protection > Switch On/Off

    Web Threat Protection

    Turn ON/OFF

  • Trend Micro Security console settings

    Trend Micro Security Extension Icon > Menu > Settings > Web Threat Protection > Switch On/Off

    Web Threat Protection

    Turn ON/OFF

  • Edge Extension settings

    Settings and more > Extension > Trend Micro Security > Switch On/Off

    Extensions

    Turn ON/OFF

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Password recording
DESCRIPTION

This data is collected to improve usability and customer experience.

If the user does not want Password Manager to collect their encrypted data, the user should NOT click the Save Now button when the dialog appears, and they should close this dialog box.

DATA COLLECTED

Plain text URL
User information (Encrypted user website login ID, Encrypted password)

CONSOLE LOCATION
  • Trend Micro Security console settings
  • Edge Extension settings
CONSOLE SETTINGS

This feature can be disabled in 3 different ways:

  • Trend Micro Security console settings

    Trend Micro Security Extension Icon > Password Manager > Switch On/Off

    Password Manager

    Turn ON/OFF

  • Trend Micro Security console settings

    Trend Micro Security Extension Icon > Menu > Settings > Password Manager > Switch On/Off

    Password Manager

    Turn ON/OFF

  • Edge Extension settings

    Settings and more > Extension > Trend Micro Security > Switch On/Off

    Extensions

    Turn ON/OFF

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Share user data with Trend Micro
DESCRIPTION

Product License ID , License GUID, SPN GUID, Titanium GUID, and serial number are used to help us associate the non-anonymous data and user behaviors.

Trend Micro uses the associated data to optimize the performance of your devices and design new features to further protect our customers.

DATA COLLECTED

License GUID
SPN GUID
Serial number

CONSOLE LOCATION
  • First time launch
  • Edge Extension setting
CONSOLE SETTINGS
  • First time launch > Privacy and Personal Data Collection Disclosure > I agree to share user usage data to help improve this extension

    I agree to share user usage data to help improve this app

  • Trend Micro Security Extension Icon > Menu > Settings > Help Improve Trend Micro Security > Switch On/Off

    Help Improve Trend Micro Security

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Fraud Buster
DESCRIPTION

Email data is used for scam mail and malicious mail detection.

To opt out of data collection, users should not use this feature.

DATA COLLECTED

Email Sender
Email Subject
Email Content

CONSOLE LOCATION
  • Turn On Fraud Buster

    Fraud Buster - Switch On Now

    Fraud Buster - Turn On Fraud Buster

  • Security Scan

    Fraud Buster - Security Scan

  • Scam Email Detected - View Details

    Fraud Buster - Scam Email Detected

CONSOLE SETTINGS

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RELATED SOLUTION:
LinkNote
Password Manager for Desktop v5.x Data Collection Disclosure Trend Micro Security does not provide the following feature of Password Manager: Troubleshooting logs

To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.